CompTIA CompTIA Certifications 220-1102 Questions & Answers

• Question 671:

  A customer, whose smartphone's screen was recently repaired, reports that the device has no internet access through Wi-Fi. The device shows that it is connected to Wi-Fi, has an address of 192.168.1.42. and has no subnet mask. Which of the following should the technician check next?

  A. Internal antenna connections

  B. Static IP settings

  C. Airplane mode

  D. Digitizer calibration

  Correct Answer: A

  Given that the smartphone's screen was recently repaired and now experiences issues with Wi-Fi connectivity, despite showing that it is connected to a network, the problem could be related to the internal antenna connections that might have been disturbed or disconnected during the repair process. Internal Antenna Connections: Smartphones use internal antennas for Wi-Fi and cellular connections. If these antennas are not properly connected, the device may show as connected to a Wi-Fi network but fail to transmit data effectively, resulting in no internet access. Checking static IP settings (B) would be relevant if the device were not obtaining an IP address at all, but the device does have an IP address. Airplane mode (C) would prevent the device from connecting to Wi-Fi networks entirely. Digitizer calibration (D) is related to the touchscreen functionality and would not affect Wi-Fi connectivity.

• Question 672:

  A user is unable to see transaction details on a website, and nothing happens when the user clicks the details button. Which of the following should the user do to fix this issue?

  A. Clear the browser cache.

  B. Disable the pop-up blocker.

  C. Configure private browsing.

  D. Verify valid certificates.

  Correct Answer: B

• Question 673:

  A user reports that an Android mobile device takes a long time to boot, and all applications crash when launched. The user installed the applications from a third-party website. Which of the following steps should the technician complete to diagnose the issue?

  A. Scan the system for malware.

  B. Clear the web browser cache.

  C. Enroll the device in an MDM system.

  D. Confirm the compatibility of the applications with the OS.

  Correct Answer: A

  When an Android device experiences slow boot times and application crashes after installing apps from a third-party website, scanning the system for malware is a critical first step. Third-party sources can often host malicious software that can compromise device performance and security. A malware scan can identify and remove such threats, potentially resolving the performance issues and application instability. Clearing the web browser cache, enrolling the device in an MDM system, and confirming app compatibility are useful steps but do not address the immediate concern of potential malware introduced by third-party app installations.

• Question 674:

  A technician is setting up a SOHO router in a user's home. The user wants the router to be configured to prevent access to malicious content and apply internet access protection. Which of the following settings should the technician configure?

  A. Port forwarding

  B. Content filtering

  C. Firmware updates

  D. DHCP reservations

  Correct Answer: B

• Question 675:

  Which of the following authentication types is the most secure?

  A. WPA3

  B. WEP

  C. RADIUS

  D. TACACS+\

  E. WPS

  Correct Answer: A

• Question 676:

  A technician is manually updating Windows workstations. Each workstation is currently running Windows Pro in a workgroup environment. Which of the following changes can the technician make to create a more manageable environment?

  A. Downgrade all workstations from the Pro version to the Home version of the OS.

  B. Upgrade all workstations from the Pro version to Pro for Workstations.

  C. Create a domain and join the workstations to the domain for management purposes.

  D. Make sure all workstations are operating under the same workgroup name.

  Correct Answer: C

• Question 677:

  A technician needs to back up a small business's entire network that includes ten workstations. Which of the following methods should the technician use to safely and securely back up the business's network?

  A. Cloud storage

  B. RAID

  C. Tape drive

  D. Local backups

  Correct Answer: A

• Question 678:

  A company is creating an access control system that uses something you have and something you are. Which of the following will be required for user authentication? (Choose two.)

  A. Password manager

  B. Encryption keys

  C. Biometric scanner

  D. Smartcard reader

  E. Host-based IDS

  F. PIN code

  Correct Answer: CD

• Question 679:

  An administrator configured security features on company-owned mobile devices to help protect against data loss. Which of the following is the best way to protect data on a misplaced device?

  A. Remote wipe

  B. Device encryption

  C. PIN codes

  D. Locator applications

  Correct Answer: B

• Question 680:

  A user identified that a program installed in a workstation does not have optional features enabled. Which of the following must the technician do to install the optional features?

  A. Go to Programs and Features, uninstall the program, and reinstall it.

  B. Go to Administrative Tools and edit System Configuration.

  C. Go to Administrative Tools and run Disk Cleanup.

  D. Go to Programs and Features, select the program, and click on Change.

  Correct Answer: D