CompTIA CompTIA A+ 220-802 Questions & Answers

• Question 941:

  A user reports that after uninstalling software the computer is displaying 'cannot find a file on startup'. According to the troubleshooting theory, which of the following should the technician do NEXT?

  A. Take notes that uninstalling the software is most likely the cause.

  B. Document the actions that were taking to resolve the issue.

  C. Ask the user if they have made any changes before this error has occurred.

  D. Verify that the system is completely operational.

  Correct Answer: A

• Question 942:

  An administrator would like a file to retain its archrival bit status, but wishes to store it on another drive than the one it was created on. Which of the following commands would BEST suit this need?

  A. dir /a

  B. copy

  C. xcopy /a

  D. attrib +a

  Correct Answer: C

• Question 943:

  A user has a remote share that requires them to authenticate with a different set of credentials. Which of the following commands could a technician use to map this share?

  A. TRACERT

  B. NET USE

  C. NSLOOKUP

  D. NETSTAT

  Correct Answer: B

• Question 944:

  A customer reports that their new Bluetooth device has a flashing blue light. Which of the following is MOST likely the cause?

  A. The device is pairing.

  B. The device is downloading GPS information.

  C. A wireless access point has been found.

  D. A new battery is needed.

  Correct Answer: A

• Question 945:

  A user called the helpdesk and states they are getting pop-ups on their screen. Which of the following should the technician do?

  A. Run System Restore

  B. Run Event Viewer

  C. Run Anti-spyware

  D. Run Recovery Console

  Correct Answer: C

• Question 946:

  A laptop's number lock and scroll lock lights are blinking in a certain sequence and is not booting. Which of the following would a technician do FIRST in this situation?

  A. Install a replacement memory module.

  B. Consult the manufacturer website for diagnostic codes.

  C. Attempt to boot into safe mode.

  D. Install a replacement hard drive.

  Correct Answer: B

• Question 947:

  A technician has verified that Joe, a user, has a malware infection on his desktop. Drag and drop the following malware remediation techniques in the correct order Joe should follow to alleviate this issue.

  Select and Place:

  

  Select and Place:

  

  Correct Answer:

  

• Question 948:

  A technician is setting up new partitions on a 1TB drive for the purpose of running multiple operating systems. Which of the following represents the MAXIMUM number of primary partitions the drive can hold?

  A. 4

  B. 8

  C. 64

  D. 1024

  Correct Answer: A

• Question 949:

  Ann, a technician, is taking apart a laptop to replace some components. Which of the following will allow Ann to put the laptop back together properly and in a timely fashion?

  A. Have an identical laptop on hand to compare

  B. Label screws and their location

  C. Use a magnetic screwdriver

  D. Ask a fellow technician to help

  Correct Answer: B

• Question 950:

  An Android mobile device will easily synchronize with which of the following services? (Select TWO)

  A. Email

  B. SMS

  C. Passwords

  D. Calendar

  E. Incoming calls

  Correct Answer: AD