A user reports that their wireless connection is slow. The technician knows that the access point in use is an 802.11g. Which of the following could be the cause of the user's issue? (Select TWO).
A. User is too far from an access point
B. User is experiencing interference from the refrigerator
C. User's PC is slow due to insufficient RAM
D. User is using an 802.11b card
E. Access point is not powered on
Joe, a technician, is tasked with installing Windows Vista on a new PC that came with Windows XP. He would like to preserve the data on the machine in case it is needed later. Which of the following installation methods would be MOST effective for him to use?
A. Image creation
B. Unattended installation
C. Clean install
D. In-place upgrade
Which of the following is an edition of a Windows XP operating system?
A. Enterprise
B. Media Center
C. Ultimate
D. Home Premium
Joe, the Chief Executive Officer (CEO), has a habit of forgetting his mobile device and asks for assistance in locating it in the future.
Which of the following would help finding his lost device?
A. Enable IMAP settings
B. Gyroscope features
C. GPS location services
D. Enable SSL services
Which of the following is required in order to connect a mobile device to a GPS?
A. Data link cable
B. Infrared
C. Bluetooth
D. Wireless access point
A user reports that their printouts contain a shadow of the previous image. Which of the following is MOST likely the cause?
A. Separation pads
B. Fuser assembly
C. Corona wire
D. Pickup assembly
Joe, a user, should be aware of his surroundings when using a portable device to ensure that which of the following does not occur?
A. Shoulder surfing
B. Social engineering
C. Phishing
D. Rootkits
What is a common symptom of a problem starting up the Windows 7 operating system?
A. Spontaneous shutdown/restart
B. Invalid boot disk
C. WinRE won't start
D. The optical disc failed
E. Emergency repair disk doesn't boot
F. REGSVR32 has failed
Joe, a user, is experiencing some operating system errors that are disrupting his ability to boot the workstation. Which of the following would allow him to keep his data, but possibly resolve operating system errors?
A. Clean installation
B. Repair installation
C. Image deployment
D. Quick formatting
When issuing user permissions for job functions, an administrator should assign:
A. Permissions based on employee's role.
B. Them to the Power User role on the machine.
C. Permissions based on employee's seniority.
D. Them to the Administrator role on the machine.
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