A user reports that after configuring the BIOS to boot to the hard drive first, the system still tries to boot from the optical drive. Which of the following is the MOST likely cause?
A. Optical drive
B. Power supply
C. CMOS battery
D. CD-ROM disk
A user is attempting to use Remote Desktop to connect to a server but is getting an error message.
Which of the following tools should be used to verify that the server is powered on and connected to the network?
A. PING
B. NSLOOKUP
C. MSTSC
D. SFC
A technician has replaced the CMOS battery on the motherboard. Which of the following is the reason why the technician did this?
A. BIOS password was set incorrectly
B. System would not shut down properly
C. Video card was under powered
D. Clock settings are not being maintained
A technician installs a new graphics card that supports high resolutions. The technician sets the resolution to the highest setting and then the monitor displays no video. The technician hits the enter key to exit and nothing happens. After a reboot, no video appears after the operating system loads. Which of the following would the technician perform NEXT?
A. Reseat the graphics card in a different slot
B. Update the graphics card driver
C. Reinstall the operating system
D. Change the resolution in Safe Mode
You are troubleshooting a printer. What are common symptoms of printer failure or other printer issues? (Select the two best answers.)
A. Vertical lines on the page
B. Num lock indicator lights are on
C. Unable to install the printer
D. Failure to document cable and screw locations
E. Failure to organize parts
A user states that they are connected to a hotel's wireless access point but cannot reach their email account. Which of the following should the user MOST likely perform?
A. Agree to the web based terms of use
B. Reinstall the wireless NIC drivers
C. Turn off Windows firewall
D. Change the wireless frequency
An employee receives a phone call inquiring about company information. This is an example of which of the following?
A. Phishing
B. Social engineering
C. Shoulder surfing
D. Rootkits
An administrator sets up a wireless device that they will need to manage across the Internet. Which of the following security measures would BEST prevent unauthorized access to the device from the Internet?
A. Set the channels to wireless 802.11n only
B. Change the default username and password
C. Enable the wireless AP's MAC filtering
D. Enable the wireless AP's WPA2 security
Which of the following technologies can be used to secure mobile devices and their data? (Select TWO).
A. Protective screen
B. Remote wipe
C. Physical lock
D. Locator
E. Passcode lock
The support center for a PC manufacturer believes that the hard drive may be having an issue. The support representative asks the technician to find out how many pages per second and what the queue length is for the hard drive. In which of the following utilities should the technician look FIRST for this information?
A. Performance Monitor
B. Component Services
C. Device Manager
D. Drive Management
Nowadays, the certification exams become more and more important and required by more and more enterprises when applying for a job. But how to prepare for the exam effectively? How to prepare for the exam in a short time with less efforts? How to get a ideal result and how to find the most reliable resources? Here on Vcedump.com, you will find all the answers. Vcedump.com provide not only CompTIA exam questions, answers and explanations but also complete assistance on your exam preparation and certification application. If you are confused on your 220-902 exam preparations and CompTIA certification application, do not hesitate to visit our Vcedump.com to find your solutions here.