A technician has been tasked with remotely imaging a computer tab. The imaging process is failing because there is no response from the computers over the network. Which of the following should the technician perform to resolve the issue? (Choose two.)
A. Configure remote desktop connection
B. Configure BIOS to enable Wake-on-LAN
C. Configure BIOS to enable SSH
D. Configure automatic updates
E. Configure startup applications
F. Configure BIOS to enable PXE boot
A technician installs Windows 7 on a 4TB hard drive. Which of the following should the technician choose when initializing the drive for the machine to access all the disk space?
A. GPT
B. FAT32
C. MBR
D. exFAT
An employee installed a new application on a shared Windows 10 PC. The next day, it becomes the employee who installed the application is the only one who has access to the application. Which of the following types of user accounts does the employee MOST likely have?
A. Administrator
B. Guest
C. Super user
D. Standard user
E. Limited user
Which of the following are examples of possession authentication? (Choose three.)
A. Key fob
B. RFID badge
C. Passphrase
D. PIN
E. Passwords
F. Smartphone
G. Fingerprint reader
A home user reports the PC is running slow, and pop-up advertisements are appearing on screen. The user can access the Internet and performs an antivirus scan. A technician is now troubleshooting the problem and cannot update the antivirus to the latest definitions or navigate to the vendor's support website. Which of the following is the BEST next step to resolve this issue?
A. Uninstall the antivirus program and apply operating system patches
B. Utilize a different antivirus program and scan method
C. Format and reinstall
D. Reinstall the antivirus program from a shared executable
An administrator needs to create a new folder on a Windows PC. Which of the following commands should the administrator use?
A. cd
B. md
C. sc
D. ftp
E. mkdir
A technician is working on a computer when the PC suddenly experiences a blue screen and restarts before the technician can note the error message. The computer boots up normally, and the technician now wants to know which error message was displayed. Which of the following should the technician use to help troubleshoot the issue?
A. sfc
B. msconfig
C. regedit32
D. eventvwr
E. msinfo32
A user has changed the MAC address of a laptop to gain access to a network. This is an instance of:
A. spoofing
B. brute force
C. man-in-the-middle
D. a botnet
Which of the following is the MAIN reason that corporate policies protect access to PII?
A. To protect proprietary company data
B. To reduce the likelihood of identity theft
C. To maintain the integrity of knowledge management systems
D. To limit access to those who "need to know"
A technician performs an in-place upgrade from Windows 7 to 8.1. After the upgrade is complete, a user reports that a frequently used file will not open. Instead, the user is prompted to search the Windows Store for an appropriate program to open the file. Which of the following should the technician do FIRST?
A. Install the most recent Windows updates
B. Verify the USMT worked properly
C. Reconfigure the default program for the file type
D. Perform System Restore
E. Reinstall the program that is usually used to open the file
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