You are discussing unified communications applications with a customer. The same customer has also been approached by ShoreTel. The customer feels that the ShoreTel solution lacks complexity and is easy to use
Which response is best in this situation?
A. Cisco continuously enhances interfaces to simplify system administration and provide ease-of- use
B. The Cisco solution is complex, but Cisco has certified partners to provide practical advice and hands-on expertise
C. Cisco provides a complete solution and superior applications, therefore the complexity increases
D. Cisco provides a converged architecture that is simple and easy to use
Where will an account manager find the largest source of case studies, whitepapers. demos, and vertical-oriented information around Cisco Collaboration?
A. Collaboration Use Case
B. QuickStart for Cisco Collaboration FY2013
C. Cisco Competitive Edge Portal
D. Steps to Success
E. Cisco Collaboration business case
The Finance manager of an organization is concerned about switching their existing PBX to IP. Which response describes the value of the Collaboration Architecture?
A. Our solutions create a satisfied workforce, which results in higher productivity
B. Our competitors are sticking to PBX solution and are losing market share Collaboration is a risk-free approach
C. Collaboration Architecture is much more than just IP telephony. A fully-deployed solution optimizes business processes and enhances customer satisfaction.
D. Cisco and Cisco Partners have vast experience in smooth migration scenarios Deployment has no risks.
Which two collaboration strategies address today's business challenges? (Choose two.)
A. Improve routine task automation with dedicated tools and systems
B. Establish a trust relationship and maintain customer intimacy at a distance.
C. Ensure an effective environment to store an increasing amount of input information
D. Ensure the security of voicemail messages.
E. Manage and support the blurring border between the work and personal worlds
Which three statements about Alcatel Lucent is correct? (Choose three)
A. The Aura architecture is Alcatel Lucent's flagship architecture that joins their Service Provider portfolio together
B. Alcatel Lucent is Cisco's closest competitor in IP based telephone handsets and mobile communications applications
C. Alcatel Lucent is Cisco's closest competitor in Market Share of Carrier Routing and Switching
D. Alcatel Lucent's core product is Service Provider Edge Routing equipment
E. The High Leverage Network (HLN) is Alcatel Lucent's flagship architecture that joins their Service Provider portfolio together
Which two are benefits of the Cisco Unified Communications Mobile Solutions? (Choose two)
A. Ability to join Cisco WebEx meetings remotely with a variety of smart phones
B. Implementing the Cisco Unified Wireless IP Phone 7925G-EX as a full-featured GSM phone
C. Ability to avoid all cellular charges
D. Deployment simplicity
E. Ability to keep mobile/cellular costs under control
Which of the following deployment scenarios will be most suitable for a customer that requires full telephony feature transparency, requires high availability and has two sites with 3000 IP phones connected via a low-delay connection?
A. Intermedia engine solution
B. Multisite WAN with centralized call processing
C. Multisite WAN with distributed call processing
D. Clustering over the IP WAN
Which statement about Medianet is true?
A. Medianet enables integration of video infrastructure with network infrastructure
B. Medianet enables Cisco Collaboration network management.
C. Medianet is an intelligent network that is optimized for rich media.
D. Medianet is the network infrastructure layer of video networks.
Which option provides sophisticated and distributed ACD, IVR, CTI, and agent and desktop services in a single server?
A. Cisco IP contact Center Express
B. Cisco Unified Contact Center Express
C. Cisco Unified Customer Voice Portal
D. Cisco Unified Contact Center Enterprise
Which two options represent the critical concerns of a desktop application manager regarding Cisco Collaboration Architecture'? (Choose two.)
A. Implementing instant messaging can become a security threat How secure is your Collaboration application?
B. I'm concerned about integration into our existing application infrastructure.
C. Can your Collaboration application self-diagnose problems?
D. I'm concerned about the reporting capabilities of your desktop collaboration application.
E. Collaboration sounds sophisticated, but how does this support our sales force?
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