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Cisco Renewals Manager (CRM)

Exam Details

  • Exam Code
    :700-805
  • Exam Name
    :Cisco Renewals Manager (CRM)
  • Certification
    :Cisco Certifications
  • Vendor
    :Cisco
  • Total Questions
    :50 Q&As
  • Last Updated
    :Mar 25, 2025

Cisco Cisco Certifications 700-805 Questions & Answers

  • Question 31:

    What support should an RM take from the CSM?

    A. Communicate new greenfield opportunities.

    B. Communicate value and the impact of Cisco solutions.

    C. Book customer-service briefings.

    D. Oversee the closure of contracts.

  • Question 32:

    Which statement best describes an Accelerator?

    A. An on-call service for customer support

    B. A one-on-one deep dive on network issues

    C. A one-on-one coaching engagement covering specific use cases

    D. A hosted one-to-many educational webinar with live expert Q and A

  • Question 33:

    Which architecture addresses customer needs for voice, video, and data?

    A. Security

    B. Data Center

    C. Collaboration

    D. Enterprise networking

  • Question 34:

    Which services are contained in the CX portfolio?

    A. Support Services, Business Critical Services, Professional Services and Managed Services

    B. Support Services, Business Critical Services and Professional Services

    C. Support Services and Business Critical Services

    D. Support Services, Business Critical Services, Professional Services, Managed Services, and Learning Services

  • Question 35:

    Which group of products are enterprise networking products?

    A. WAN, LAN, Wireless

    B. Routing, Switching, Access Points

    C. iWAN, Viptela, Meraki

    D. Salesforce, Box, AWS

  • Question 36:

    How does Cisco define Business Critical Services?

    A. subscription-based services covering the lifecycle of a technology

    B. Pay-as-you-go, services covering business-critical functions

    C. hardware replacement

    D. Pay-as-you-go, technology-based services

  • Question 37:

    Which two factors drive subscription value for customers? (Choose two)

    A. up to date security protection

    B. bundling of software and hardware

    C. freeware offers

    D. training access

    E. continuous access to innovation

  • Question 38:

    What is the key implication on-time renewals have for an IT provider company?

    A. incentives will be paid

    B. improved customer satisfaction

    C. no major impact if sales are on plan

    D. recurring business is preserved

  • Question 39:

    Which steps to develop a renewal quote are valid?

    A. Identify the barriers to adoption, Ensure the customers is using the solution, Work with the Account Manager to create a Quote.

    B. Identify the Item store new, Verify the Discounts, Confirm the Shipping address, Verify the Billing entity.

    C. Ask the customer for Renewal data, Evaluate new requirement, Quote new services.

    D. Position the new technology, create a Quote, Order the Quote.

  • Question 40:

    Which two actions can a partner or customer perform within CCW-R? (Choose two.)

    A. set up billing

    B. download hardware, software and services datasheets

    C. change Customer Address

    D. view and manage their contracts

    E. order new services

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