Crosby demonstrated that the best approach to reduce Total Product Cost is to:
A. Increase Prevention Costs
B. Increase Appraisal and Failure Costs
C. Reduce Prevention Costs
D. Increase Rework Cost
The Earned Value approach compares information about the amount of work planned to what has actually been completed.
A. True
B. False
The Plan, Do, Check, Act Cycle is a methodological approach to applying the concepts of:
A. Cost Reduction
B. Continuous Improvement
C. Earned Value
D. Quality Assurance
E. None of the above
The application of the Pareto Principle helps to focus an organization's attention on the critical few issues or activities that will result in the greatest benefit. What percentage are typically referred to as the "critical few"?
A. 20%
B. 40%
C. 60%
D. 80%
The components that make up the cost-of-quality are:
A. Preventive, Appraisal, and Failure Costs
B. Preventive, Dynamic Testing, and Static Testing
C. Productivity, Efficiency, Effectiveness, and Reliability
D. Run Chart, Pareto Chart, Scatter Plot, and Histogram
E. None of the above
The advantage of the Earned Value approach is that it allows the early detection of slippage by using an industry standard approach to:
A. Measure a project's actual progress
B. Forecast both project completion date and final cost
C. Track schedule and budget throughout the project life cycle
D. All of the above
E. None of the above
Quality Control activities are what type of cost in the Cost of Quality concept?
A. Product Cost
B. Appraisal Cost
C. Preventive Cost
D. Failure Cost
Quality Control is defined as those activities which are designed to ___________ defects.
A. Detect
B. Reduce
C. Prevent
D. Remove
Quality is an attribute of:
A. A Product
B. A Service
C. A Process
D. All of the above
E. None of the above
Quality Management is defined as an approach which uses decisions based on:
A. Budget, Schedule, Information
B. Logic, Facts, Schedule
C. Facts, Data, Logic
D. None of the above
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