A medical laboratory has implemented a document management solution in which saved reports need to
be faxed to medical practitioners. With the current system, reports are printed from a PC to an inkjet
printer and then the document is faxed manually to the practitioners. How can this system be altered to produce the best return on investment?
A. The system used is the most effective available.
B. Replace the inkjet printers with laser printers.
C. Add a fax modem and fax the documents to practitioners.
D. Use dot-matrix printers because they are less expensive to own and operate.
Which of the following are elements of a communication plan?
A. Ethernet and TCP / IP
B. Project charter and project plan
C. E-mail and FTP
D. All-hands meetings and intranet postings
A company has contracted with a system integrator to implement a document management system that
includes custom development and integration with its legacy systems. What is the best way to confirm that the proposed system will meet customer expectations?
A. Review the company's business process.
B. Conduct a software review based upon proof of concept.
C. Confirm the system's capability during the training process.
D. Provide the customer with complete system technical documentation.
A customer is performing incremental backups nightly. At the end of the month they review a list of documents that have reached their end of life and determine if they can be destroyed. Which of the following BEST describes the records storage management process?
A. The customer does not have a records management process.
B. The customer has an informal records management process.
C. The customer has a formal records storage management process.
D. The customer has a document capture process.
Certkiller accesses a host-based line-of-business application using a standard telnet session and terminal emulator, as well as accessing other electronic documents from their mixed network environment. Documents are typically scanned, routed between departments, and captured from the host print queues.
Which of the following is the most cost-effective solution to implement?
A. An RDBMS integrated into the system using EDI.
B. A host-based workflow system with imaging and COLD capabilities.
C. A custom developed mainframe-based system, including multiple high-speed scanners and printers.
D. A network-based document management system that will use screen-scraping to image-enable the host system.
Certkiller revises several procedure documents every year. Multiple individuals review and revise these
documents before final approval. Which would be the best solution?
A. EDI
B. COLD/EDM
C. E-mail
D. Workflow
Many of the documents to be scanned by a customer are sales invoices with a yellow background. A feature of the proposed scanning solution should include:
A. image enhancement.
B. deskew
C. color dropout.
D. color enhancement.
A company would like to scan documents for disaster recovery purposes. Which system would be most appropriate?
A. Knowledge Management System (KMS)
B. Image Management System (IMS)
C. Electronic Document Management System (EDMS)
D. Storage Area Network (SAN)
During the presentation of a prototype, a customer realizes that it has left out a critical security component. The customer has already approved the software requirements. What is the appropriate next step for the consultant?
A. Ask the customer for a change request form.
B. Agree to make the changes needed at no cost.
C. Ask the development team to make the changes.
D. Inform the customer that no changes can be made.
A proposed scanner uses TIFF Group 4 compression. What will be the average size of a black and white A4 sized (8.5 inches x 11 inches or 216 mm x 279 mm) document at 600 dpi (24 dots per mm)?
A. 50 K bytes
B. 180 K bytes
C. 210 K bytes
D. 380 K bytes
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