CompTIA CompTIA CDIA+ CD0-001 Questions & Answers

• Question 241:

  When reviewing potential software choices to propose to a client, the MOST important aspect to consider from the following is:

  A. the price of the potential software solution.

  B. how well the software meets the clients needs.

  C. the cost of the annual maintenance agreement of the software.

  D. how robust the software is.

  Correct Answer: B

• Question 242:

  Companies have always taken precautions with the physical security of their records. Which of the following security precautions is the most important when transmitting electronic documents over the Internet?

  A. Digitally sign and watermark all documents before publication.

  B. Limit access to the documents using encryption and authentication.

  C. Limit access to the documents by implementing a firewall and HTTPS.

  D. Require users to enter password and date of birth in order to access documents.

  Correct Answer: B

• Question 243:

  A company has a single call center. It will introduce new products that will increase customer service calls. The company wants to handle an increasing number of calls without adding personnel or decreasing customer service levels. Which aspect of workflow technology should it consider?

  A. Pre-retrieval of customer folders

  B. Sorting of documents in a work queue

  C. Load balancing

  D. Work monitoring

  Correct Answer: A

• Question 244:

  During discovery phase interviews with key personnel, a previously unknown critical document type is identified. What should the next step be?

  A. Ignore the document type in order to avoid scope creep

  B. Include the document type in the project scope

  C. Document the discovery and complete a change order request form

  D. Discuss alternatives to including the document type

  Correct Answer: B

• Question 245:

  A client wishes to establish a Document Management System (DMS) for handling a large volume of standard documents to be scanned. The client wants to enable search capabilities for certain information on the documents. Which of the following is the MOST appropriate solution?

  A. Form recognition and entire document search

  B. Form recognition and index search

  C. Zonal OCR and entire document search

  D. Zonal OCR and index search

  Correct Answer: D

• Question 246:

  Hospital management is implementing a document management system. Research has indicated that

  nursing staff who will be using the system feel that they are understaffed and will not have time to enter

  the data. However, when questioned it was found that the nursed did not really know what the system

  was about. What key factor has been overlooked?

  A. A proper public relations exercise was not carried out.

  B. Access to a demonstration system has not been provided.

  C. Management has not explained that the system must be used.

  D. The end-uses have not been engaged in the entire process.

  Correct Answer: D

• Question 247:

  A legal customer wants to place identifying marks on each document as it is scanned. What is the procedure commonly called?

  A. Barcoding

  B. Imprinting

  C. Prefetching

  D. Thresholding

  Correct Answer: B

• Question 248:

  A company is required to create a training class for a proposed Electronic Document Management System (EDMS). All of the following factors would be considered for end-user training EXCEPT:

  A. the assessed skill level of individuals.

  B. the document management needs of the organization.

  C. the architecture of the network.

  D. the current manual processes regarding documents.

  Correct Answer: C

• Question 249:

  The Human Resources department receives applications: 10% by fax, 30% by e-mail, and 60% by mail. All applications are two-sided forms. Applications received by mail must be scanned into the Document Management System (DMS). If 300 applications are received by the Human Resources department per week, how many images will be scanned per week?

  A. 300

  B. 360

  C. 400

  D. 600

  Correct Answer: B

• Question 250:

  All of the following are inputs to project schedule development EXCEPT:All of the following are inputs to project schedule development EXCEPT:

  A. change requests

  B. lead- and lag-times.

  C. resource requirements.

  D. resource availability.

  Correct Answer: A