Ann, a technician, is taking apart a laptop to replace some components. Which of the following will allow Ann to put the laptop back together properly and in a timely fashion?
A. Have an identical laptop on hand to compare
B. Label screws and their location
C. Use a magnetic screwdriver
D. Ask a fellow technician to help
An Android mobile device will easily synchronize with which of the following services? (Select TWO)
A. Email
B. SMS
C. Passwords
D. Calendar
E. Incoming calls
A technician is setting up new partitions on a 1TB drive for the purpose of running multiple operating systems. Which of the following represents the MAXIMUM number of primary partitions the drive can hold?
A. 4
B. 8
C. 64
D. 1024
A technician, Joe, is running a diagnostic program on a laptop when it shuts down after running for 10 minutes. Which of the following should he do before disassembling the laptop?
A. Use compressed air to blow the dust out of all the fans
B. Hard reset the computer and attempt to boot it into the operating system
C. Run CHKDSK on the laptop's hard drive
D. Remove the battery and re-run the diagnostic program
Joe, a technician, recently built a new gaming PC for Ann, a customer, with two hard drives configured in RAID 0. Ann calls and states she was playing a game online and the computer shut off. Now the computer will not boot. Which of the
following is a cost effective way to correct the issue?
A. Remove both drives from the RAID array
B. Reformat both drives and reload windows
C. Replace both of the drives and load windows
D. Replace one of the drives and rebuild the array
A user has recently purchased and installed a new top of the line video card for playing games on Windows 7. However, during game play the images are blurred and artifacts appear. Once the user returns to the Windows desktop, everything returns to normal. Which of the following could be the problem? (Select TWO).
A. The video card requires an adapter to output to the monitor
B. User Access Control is preventing the game from functioning
C. The video card requires a driver update
D. The game is not compatible with Windows 7
E. The graphics card is faulty and should be replaced
F. The IRQ channel must be appropriately set for the video card
Which of the following is the MINIMUM group permissions needed to access the share \\myserver\c$?
A. Administrator
B. Remote User
C. Domain User
D. Power User
Which of the following is the correct term for the local platform on which client virtual machines run?
A. Administrative shares
B. Guest OS
C. Cloud
D. Hypervisor
A small library has an integrated switch and router that is not wireless. All of the public PCs in the library are connected to the device. Which of the following is the FIRST thing the library should do to deter curious patrons from interfering with the device?
A. Configure DNS to resolve externally rather than internally
B. Enable MAC filtering to permit public PCs
C. Change the default user name and password
D. Set up the DHCP server to use a different gateway option
A technician just finished replacing the system board of a user's laptop. Now, every time the unit attempts to boot into Windows 7, the laptop goes through an automatic restart midway through the OS boot screen process. Which of the following MOST likely needs to be fixed?
A. The optical drive needs to be moved lower in the boot process, below the hard disk.
B. The BIOS version on the motherboard is stock, and needs to be updated to the latest release.
C. The technician forgot to enable the SATA controller in the BIOS.
D. The hard drive operation setting in BIOS needs to be changed from AHCI to IDE.
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