Which of the following OS features is unique to Windows 7?
A. Action Center
B. Automatic Updates
C. Add/Remove Programs
D. Tablet PC Settings
A customer calls and states that on two corners of their screen all the colors are distorted, but if they move the monitor forward or backwards the image is fine. Which of the following is the MOST likely cause of this issue?
A. Video cable is going bad
B. The HDMI cable is coming loose
C. The display needs to have the geometry adjusted
D. Speakers were placed too close to the display
Which of the following are the BEST operating system security practices for a secure workstation? (Select TWO).
A. Install a privacy filter
B. Run CHKDSK regularly
C. Updated malware and virus definitions
D. Regularly schedule defragmentation
E. Enable active scanning
Which of the following is an advantage of MOST tablets over laptops?
A. Larger storage space
B. Upgradeable parts
C. GPS tracking software
D. Multi-touch screens
Which of the following UNC paths would be considered an administrative share?
A. \\Workstation\D$
B. \\Workstation\Admin
C. \\Workstation\D
D. \\Workstation\System
If a technician knows a client's IP address, which of the following command tools can be used to resolve this to the DNS name?
A. NET USE
B. TRACERT
C. NSLOOKUP
D. CMD
A technician needs to view some hidden files on the client's computer. Which of the following utilities would the technician use to unhide these files?
A. Action Center
B. Utility Manger
C. Offline Files
D. Folder Options
An inkjet printer used for printing marketing brochures is losing color stability (e.g. orange appears brown, red appears purple). Which of the following items should a technician do FIRST?
A. Replace the failing print heads.
B. Clean the print heads.
C. Update the drivers.
D. Recycle the printer.
A user would like to purchase a computer with 8GB of memory installed and recognized by the operating system. Which of the following operating systems could be installed on the computer to meet their requirements? (Select TWO).
A. Windows 7 Home Premium 32-bit
B. Windows 7 Professional 64-bit
C. Windows XP Professional 32-bit
D. Windows Vista Business 64-bit
E. Windows Vista Enterprise 32-bit
A customer calls and explains they just moved and their computer will now not boot up and is making a loud clicking noise. Which of the following is the MOST likely cause?
A. CMOS battery is loose
B. Optical drive is stuck
C. RAM is loose
D. Hard drive has crashed
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