A project manager joins an existing project. One project stakeholder is unhappy with the frequency and types of project updates received and has made a request for more information to be shared. What should the project manager do next?
A. Consult the scope baseline document to track project updates.
B. Update the project communications management plan immediately.
C. Inform the stakeholder to wait for the annual stakeholder review meeting.
D. Schedule a meeting with the stakeholder to better understand their request.
A company is transitioning from a predictive approach to an agile approach. The team members work remotely, and some have personal conflicts that make them unavailable for some project ceremonies. The product owner has made it clear that the agenda is very tight and the team should make every effort to participate in all ceremonies.
What should the project manager, as a servant leader, do to address this situation?
A. Evaluate alternative options and try to find resources with similar skills.
B. Engage in separate ceremonies with these team members to allow them to stay on the project.
C. Ask the team members to decide collectively on how to support the team.
D. Perform the ceremonies without the team members and send them notes by email.
A project manager is assigned to lead a hybrid innovation project. During a meeting with the sponsor and major stakeholders, the project manager realizes that the requirements are unclear. What should the project manager do in this situation?
A. Request that the sponsor meet with the product owner to address the issue.
B. Help the sponsor and major stakeholders to craft the product vision.
C. Add this to the risk register and monitor the risk until this becomes an issue.
D. Review lessons learned to see how sponsors deal with issues about unclear requirements.
A new project manager is initiating a project and realizes the team members are all very rigid, unwilling to change, and constantly state that they have been running projects successfully for years. The project manager realizes that the project will be at risk if the team does not adopt an agile approach.
What should the project manager do?
A. Realize the team is in the forming stage and that, as the team moves toward the performing stage, it will become agile.
B. Schedule a meeting with the project sponsor to request that management support the team's adoption of agile.
C. Recognize the team is historically successful and decide to allow the team to continue as they have for years.
D. Engage with the team to explain the risks of using the old approach and gain support for the agile process.
A project manager is assigned to a major system integration project that is currently in the execution phase. The project relies heavily on the presence and availability of certain products and services, which are provided at various periods throughout the project phases by selected third-party vendors.
What should the project manager do to ensure the successful execution of the project?
A. Oversee the selection process for the vendor to procure the needed products and services.
B. Ask the procurement department to select the vendor using established processes.
C. Activate the mitigation plan for the procurement risks.
D. Perform procurement control checks throughout the project.
The stakeholders in an agile project are upset because some of the final products do not meet their expectations. When the project manager asks the team about the stakeholders' expectations, the team only mentions the project's objective.
In addition to reminding the team about the importance of stakeholder expectations, interest, and influence in the project, how should the project manager improve this situation?
A. Motivate the team to create and use an agile project charter.
B. Encourage the team to use an information radiator to analyze expectations.
C. Teach the team how to use the user persona technique.
D. Remind the team that face-to-face communication is the best method.
Upon analyzing the report requirements to create a functional design, the project team finds that the information source is not correct and needs to be adjusted. What should the project manager do?
A. Initiate a change request procedure.
B. Build a prototype to verify the information.
C. Consult with subject matter experts (SMEs).
D. Review the statement of work (SOW).
A bridge construction project has been paused due to a political change in the local government. After almost 5 years, the new government would like to resume the project, and a project manager is assigned.
What should the project manager do first?
A. Prepare an estimate of the time and cost to complete this project.
B. Study the project's lessons learned to understand why it was paused.
C. Meet the new stakeholders and understand their expectations.
D. Examine the project's business case in order to resume the project.
A project team working on a hybrid project is struggling to achieve customer satisfaction. The team states that the customer keeps changing their priorities. Meanwhile, the customer argues that the project team does not understand their needs.
What should the project manager do?
A. Meet with the customer and the project team to understand the problem.
B. Hire an external organization to audit the project and deliverables.
C. Ask the product owner to explain the customer needs to the project team.
D. Escalate to the project sponsor and request immediate intervention.
During a meeting with project stakeholders, a stakeholder who is known for causing problems, questions the project manager's authority to implement new processes for functional managers. What should the project manager do?
A. Refer to the change management plan and review the documented process changes.
B. Meet with the stakeholder individually.
C. Refer the stakeholder to the approved project charter.
D. Explain that the potential risks will be addressed in the risk management plan.
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