DRAG DROP
A project manager for a government organization often deals with stakeholder engagement issues.
Drag the interpersonal skill the project manager should use on the left to the correct situation on the right.
Select and Place:
HOTSPOT
A project manager receives an update that the development flow is not going well. Some team members cannot start their work because the delivery is late. Looking at the Kanban board and the work in progress (WIP) lines, the project
manager observes a bottleneck.
Click the title of the queue in the Kanban board below that requires additional resources to relieve the bottleneck.
Hot Area:
An organization is embarking on the deployment of a new digital solution that will revolutionize purchasing services. The project manager has created all the necessary plans and activities to ensure a successful integration and solution launch. There is a risk of a partner's system being unavailable which could impact the project negatively.
What key activity is needed to ensure the project's success?
A. Communicate to the project stakeholders that full integration may not be possible and that the project will potentially be delayed as a result.
B. Eliminate the risk by mandating the partner to change the system settings to facilitate an easier integration with the new solution
C. Continuously monitor the risk of the partner system's unavailability, and put the proper resolution plans in place in case the risk materializes into an actual issue
D. Mitigate the risk by developing alternative plans to make the solution ready and available without full integration capabilities
A project manager is managing a hybrid project. After attending an iteration review, a stakeholder tells the project manager that they are very busy and asks why these reviews are held so frequently. Record the issue in the issue log and escalate the conflict to the project sponsor for assistance.
How should the project manager respond?
A. Negotiate a reduced review attendance with the stakeholder and update the stakeholder engagement plan to reflect this reduced
B. Discuss with the stakeholder the benefits of the hybrid project and how frequent reviews lead to greater value and less rework
C. Record the issue in the issue log and escalate the conflict to the project sponsor for assistance
D. Explain to the stakeholder that the stakelrolder engagement plan requires their attendance at all reviews
A project manager is struggling to figure out the performance of the project teams in an agile environment. For the same scope of work, team A has calculated 100 story points and team B has calculated 125 story points. Which team is performing better?
A. Team A as they have calculated fewer story points than team B.
B. Team B as they have calculated more story points than team A
C. The team that completes the most stories selected from the sprint backlog
D. The team with the least amount of defects in their deliverables
An agile team member received certification on a new tool, however, this learn member is complaining that the rest of the team is not using the tool due to lack of knowledge. How should the servant leader apply emotional intelligence to leverage this situation to benefit the project?
A. Request budget to reward the team member so others will be motivated to obtain the same certification
B. Promote the team member to product owner to leverage the new knowledge with the clients
C. Provide an incentive to team members who begin using the new tool on this project.
D. Ask the team member to use their recently acquired knowledge to develop and provide training to the team
An experienced project manager is managing a multi-million dollar agile project. The project manager communicates the ground rules to the team, but after 12 iterations, the project manager starts noticing that some team members are not following the ground rules.
What should the project manager do first to ensure team adherence to the ground rules?
A. Schedule a meeting with the project team to reinforce the ground rules.
B. Notify the project sponsor about this behavior and ask the sponsor to take disciplinary action
C. Contact human resources to request a written warning letter be sent to team members not following the ground rules.
D. Ask the functional manager to replace team members not following the ground rules
HOTSPOT
A project is on its sixth iteration out of seven. Select the two points where the team is performing better than expected. (Choose two.)
Hot Area:
HOTSPOT
A team Is experiencing difficulties and has decided to use a spike. Please click on the portion of the burndown chart that corresponds to the spike.
Hot Area:
HOTSPOT
A project team is conducting a retrospective. The team wants to identify what had a positive impact on the velocity and keep doing it. Click on the area that the team should focus on to identify good practices.
Hot Area:
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