A sponsor requires that the established quality standards for the project be met. As a result, the sponsor asks the project manager for stable measures to ensure that the quality is met. Which three actions should the project manager do? (Choose three.)
A. Identify in the iteration planning the acceptance criteria that meet quality standards.
B. Identify the acceptance criteria during the retrospective that meet the quality standards.
C. Analyze the lessons learned to determine appropriate testing metrics in quality standards.
D. Incorporate performance metrics on the verified deliverables according to quality standards.
E. Perform a risk analysis to determine the impact of not complying with quality standards.
There are two interdependent projects: the first project is in execution, and the second one is about to be deployed. The first project has been delayed, which is now affecting the second project due to the sharing of resources.
What should the project manager do in this situation?
A. Ask for written commitment from the team manager assuring the deployment team can work on only one of the projects.
B. Assess the issue with the deployment resources' availability and define a plan to deploy extra resources to the deployment team.
C. Organize a meeting with the deployment team and explain that, due to a resource shortage, the project will be delayed.
D. Ask the procurement team to solicit offers from external providers in order to replace the internal resources for the deployment.
During a planning session, the development team and the product owner are arguing about the effort needed to deliver a specific feature in a software development project. The product owner says that the feature can be developed in one week, whereas the team estimates that it will take at least two weeks. After several hours of discussion, they have not reached an agreement.
What should the project lead do?
A. Decide what should be the time estimate and proceed with the planning meeting.
B. Educate the product owner that the project team members are the most appropriate group for assessing the effort.
C. Ask the project team to accept the shorter estimate as it is important to keep a good relationship with the product owner.
D. Communicate to the stakeholders that the project has to be delayed for two weeks.
A new quality report was distributed to stakeholders after the sponsor approved it. A senior manager requests changing the colors and sizes of some of the graphs included in the report. What should the project manager do?
A. Reject the change as the report was approved previously.
B. Incorporate the change in a future report.
C. Ask the team to make the manager's requested changes.
D. Advise the manager to raise a change request.
A project manager is happy to have a motivated, highly talented team working together in a cheerful atmosphere. However, many members of the team are distracted by their telephones during meetings, show up late, or interrupt one another by telling jokes.
What should the project manager do first?
A. Incentivize the team members with a monetary punctuality reward.
B. Speak separately to the team members causing the disruptions.
C. Remind the team of the ground rules in the next meeting.
D. Ask the team to discuss frustrating meeting experiences from past projects.
At the beginning of a project, a project manager is asked to provide human resources (HR) with an evaluation of every team member's performance. This evaluation will be delivered at the end of the project.
How should the project manager approach this request?
A. Establish a set of objective and measurable performance indicators for evaluating team members and share it with the team.
B. Meet with HR at the end of the project and provide a confidential evaluation of every team member's performance.
C. Ask the project team how they would prefer to be evaluated and use those criteria to share results with HR.
D. Evaluate the project team members' performance based on whether the completed project fulfills its intended objectives.
In the initial project meeting, a stakeholder presents a complaint about the validity of the project. The complaint occurs after the stakeholder discovers that the project will not deliver the objectives they expected and will have a higher cost.
How should the project manager handle the complaint?
A. Highlight the reasons for the project cost increase and negotiate with the providers to reduce the cost.
B. Use management skills to convince the stakeholder in agreeing to the project cost.
C. Delay discussions with the stakeholder and request a revision of the project with the sponsors.
D. Reinforce the importance of the project mission and the overall vision of the work to be performed.
A customer asks the project manager to complete a project 10 days earlier than planned due to marketing constraints. After discussing this request with the project team, the project manager concludes that this can be achieved if a few activities can be overlapped.
Which approach should the project manager take?
A. Fast-track the activities based on limitations and dependencies.
B. Release the minimum viable product (MVP) earlier and enhance it in the next iteration.
C. Review the schedule and perform resource leveling.
D. Add subject matter experts (SMEs) to perform the project activities in parallel.
A project manager regularly sends out project progress reports. However, there have been a few complaints from stakeholders who expressed that the communication does not meet their needs.
What should the project manager do?
A. Communicate the project details to the stakeholders.
B. Introduce a separate stakeholder engagement meeting.
C. Analyze the communication needs of the stakeholders.
D. Communicate progress more frequently to the stakeholders.
A project has come to a halt. What should the project manager do to get the project back on track?
A. Review the status of each blocker at the daily standup meeting.
B. Create a Kanban board that describes each blocker.
C. Create a radiator that places the blockers in a tabular format.
D. Engage with the project team to understand the blockers.
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