A customer initiated a minor scope change and expects this to be completed without delays or additional costs. The project manager believes that they have adequate authorization to make the decision themselves but is not quite sure. What should the project manager do next?
A. Use the project contingency and implement the change without charging the customer, since the customer's satisfaction is top priority.
B. Exploit this change opportunity and calculate the cost, risk, and time, then add a reasonable margin and submit to the customer.
C. Use the Perform Integrated Change Control process and submit this to the change control board (CCB) for approval.
D. Keep the change pending and decide to take this up as part of final settlement at the end of the project.
A project manager finds it challenging to comply with standardized processes for knowledge transfer. The project teams and stakeholders are scattered around field sites, the office, and remote locations. In addition, some team members have limited access to the electronically shared files.
How should the project manager manage this challenge?
A. Request changes in the processes since it is not suitable for the company environment.
B. Communicate a strong message to the team explaining the importance of knowledge transfer.
C. Study the environment and the available resources to determine which approach to use.
D. Send the intended information through email since it is the primary communication tool.
product development team has team members located in four different countries. A senior manager is assigned the task of recruiting a project manager to manage this project and the virtual team. Which skill is required for a project manager to successfully manage this team?
A. Speaks several languages and has lived in different countries.
B. Possesses strong interpersonal skills to drive high-performing virtual teams.
C. Plans and controls every aspect of the team's deliverables to avoid surprises.
D. Implements the organization's standards and processes for the project.
A project is 70% complete when the project sponsor requests an additional deliverable. What should the project manager do first?
A. Reject the request as being too late and leading to major scope creep.
B. Submit the request to the change control board (CCB) for a decision.
C. Negotiate with the project sponsor on the possible alternatives.
D. Determine the possible impact of this change on all aspects of the project.
A project manager is working with the same project team as in the last two construction projects. The project manager managed this team on a micro level for the last two projects. However, now the project manager would like to use a different leadership style to allow the team to make their own decisions.
What kind of leadership style should the project manager utilize for the current project?
A. Transformational
B. Interactional
C. Laissez-faire
D. Charismatic
During iteration planning, team A identifies that an important deliverable is dependent upon a deliverable from team B. What should the project manager do?
A. Inform team B of the dependency and ensure that the deliverable is planned.
B. Make team Aa part of team B and ensure that the deliverable is ready.
C. Request team B to immediately start this activity and deliver to team A.
D. Ask team B to focus on their backlog and deliver based on their priority.
A project manager leads a software development project in a hybrid environment. During project planning, the project manager identified a risk where a technical resource for a critical path item may not be available when needed. One week before the resource is needed, the technical engineer had a personal emergency and had to take a leave.
What should the project manager do next?
A. Update the lessons learned report and the risk log to reflect that this risk has materialized.
B. Revise the project management plan and move the task to a time when the technical resource will be available.
C. Consult the risk register for an appropriate planned risk response and implement.
D. Review the business requirement with stakeholders and exclude the task assigned to the technical resource.
One of the key stakeholders on the project team reaches out with an additional requirement that may impact the overall schedule. A discussion with another stakeholder suggests thai this might just be a small task. What should the project manager do?
A. Coordinate design document preparation.
B. Perform a qualitative risk analysis.
C. Request further clarification of the requirement.
D. Manage the engagement of this stakeholder.
A project manager has begun a complex oil refinery project. Although the project is in the initiation phase, the sponsor keeps asking for concrete dates for the most important project milestones. When will the project manager be able to provide the requested information?
A. During the planning phase, when processes for scope definition and activity duration and sequencing will be performed.
B. As soon as possible, as project delays can be significantly avoided when a schedule is developed early.
C. Close to the end of the project, as the forecasts will be more accurate and most risks will already be mitigated.
D. In the initiation process, as it happens concurrently with the project contract and project charter creation.
A company must implement a new regulation. The government has specified the date when the regulation will be enforced but has only provided high-level information on the regulation's requirements. Therefore, changes in definitions are to be expected due to uncertainty.
Which life cycle should the project manager use for this project?
A. A predictive execution strategy
B. A hybrid execution strategy
C. An iterative execution strategy
D. An agile execution strategy
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