A trainer discovers that the assigned room for the program is equipped with a projector and two easel pads. The curriculum requires several important overheads that help explain key objectives of the program. However, the sun coming through the uncovered windows will prevent students from seeing any of the overheads. Which of the following should the trainer do FIRST?
A. Deliver the training and omit overhead projection until a different time of day.
B. Ask if there is another room available in the facility that will accommodate the course.
C. Use pages from the easel pad to block light from the windows.
D. Contact the building's facilities manager to provide a different projector.
An instructor is developing an exam. Which of the following emphasizes the way the exam should be written?
A. An exam should cover the material and instructor techniques.
B. An exam should allow a learner the opportunity to show what they know.
C. A classroom test should cover all topics, in detail, ensuring complete coverage.
D. An exam should measure a learner's ability to study the presented material.
During a training course, the instructor notices that there are errors on some of the materials issued to learners. Which of the following should the instructor do NEXT?
A. Blame the quality control department.
B. Delay the class to inform the training center manager of the errors.
C. Disregard the errors and continue with the course.
D. Make corrections to the material as the course progresses.
The trainer reaches a portion of the course that is not as captivating as the rest of the course. Which of the following would be the BEST method to motivate students?
A. Use real world examples that relate to the information.
B. Give a writing assignment on the information.
C. Give the class a pop quiz on the information.
D. Tell the class to pay attention.
After the completion of delivering a training event, a student should:
A. write a statement of completion and submit it to the client contact.
B. complete an evaluation of the trainer's preparedness and performance during the event.
C. evaluate the learning style of the best participant and note it for future reference.
D. create a mind map of the learning outcomes covered throughout the event.
In preparation for a class that requires many devices to be plugged into a power outlet, which of the following is the BEST way to proceed?
A. Quickly plug in the cords to minimize the required setup time
B. Plug the cords into the nearest outlet available to shorten cord length
C. Consolidate cords into one outlet to minimize the number of outlets needed
D. Plug in the cords, arranging them to minimize the tripping hazard
After completing instruction on a topic, which of the following tasks would the instructor perform to evaluate learner retention? (Select TWO).
A. Give the students a break to absorb the information.
B. Watch for non-verbal communication from the students.
C. Create a hypothetical scenario.
D. Generate a skills inventory on the next subject.
E. Perform a teach-back through role play.
F. Ask probing questions to select students.
A student constantly interrupts the presentation to show their knowledge of the subject matter to impress their boss who is also in the class. Which of the following shows how the trainer should handle the situation?
A. When the student makes a mistake point it out to the class to embarrass them.
B. Publicly announce that the interruptions will not be tolerated.
C. Ask the student's boss to leave the class in order to stop the interruptions.
D. On a break talk to the student and ask them to limit their interruptions.
A learner asks a long, drawn-out question that seems to ramble. The question is not clear to the trainer. Which of the following are appropriate next steps? (Select TWO).
A. Ask the other learners if anyone understands the question.
B. Confirm understanding by restating the question.
C. Ask the learner to stay after class to clarify the question.
D. Answer the question with the information provided.
E. Ask the learner to restate the question.
Which of the following would a trainer use to motivate students as a class?
A. Make evaluations difficult to motivate the students to study harder and do better
B. Create an evaluation that is easy early in the class to create confidence in the students
C. Only provide an evaluation at the end of training so that students can look forward to the tests
D. Create evaluations with only true and false answers to provide students with a better chance to pass
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