In the case team list, users can view the case details and related lists depending on their rights (T/F)
A. True
B. False
What happens when an admin creates a custom tab for a custom object (3)
A. the custom object has a home page
B. users can search for records of the custom object
C. new records of the custom object can only be accessed from the related list on the parent record
D. a custom app containing the custom tab is automatically created
E. new records of the custom object can be created from the sidebar
Analyze the number of open cases for each week this year (1)
A. dashboard filter
B. bucket field
C. cross filter
D. custom report type
E. reporting snapshot
F. PREVGROUPVAL function
G. joined report
Categorize accounts as small, medium, or large based on employees (1)
A. dashboard filter
B. bucket field
C. cross filter
D. custom report type
E. reporting snapshot
F. PREVGROUPVAL function
G. joined report
What statements are true regarding Territory Management? Choose two answers.
A. Users in a territory can view, edit, transfer, and delete accounts assigned to the territory.
B. Users in a territory can view, edit, transfer, and delete Opportunities assigned to the territory.o Users in a territory can view all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
C. Users in a territory can view, edit and delete all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
D. Users in a territory can view, edit, transfer and delete all opportunities associated with accounts in the territory, regardless of who owns the opportunities.
A Us sales manager and 4 US Sales Users with different profile wants to view a specific account which is based in APAC. As an Administrator, how can you resolve this issue?
A. Set the OWD Setting of the said object to Public Read Only
B. Create a custom profile and add the Sales Manager and 4 User
C. Create a Public Group and Create Sharing Rule
D. Add them to the Account
SFB Industries have a requirement to see how many cases are open at any one time over the year. How can this be achieved?
A. Custom Report Types
B. Scheduled Reports
C. Analytical Snapshots
D. Exception Reports
What is not a requirement of Joined Reports? (Select 2)
A. Objects can only be standard
B. Objects must be grouped by one common field to all objects
C. Objects can only be standard
D. All objects must have the same parent object
A Sales manager at SFB Industries would like to view the global company sales dashboard but be able to switch between a US EMEA and APAC view. How can this best be achieved?
A. Clone the Dashboard and change the filters on the various reports
B. Use a Dynamic Dashboard to switch between regions
C. Use Dashboard filters
D. Change the filters on the various reports
The Sales manager at SFB Industries would like to display the amounts closed this month this quarter, and this year so far on an existing dashboard. Which component would best represent this?
A. Gauge
B. Table
C. Metric
D. Chart
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