While working with a report a Sales Manager at SFB Industries would like to see the % that each opportunity is contributing to the overall pipeline. How can this be achieved?
A. Create a custom summary formula and use the PARENTGROUPVAL function
B. Create a formula field on the opportunity and include this in the report
C. Create a formula field on the opportunity that uses the PARENTGROUPVAL function. Include this in the report
D. Create a custom summary formula and use the PREVGROUPVAL function
What determines whether a user can submit a record for approval?
A. If they have the Submit Approvals permission on their user record
B. Anyone can submit a record that has an approval process
C. If the record meets the entry criteria set on the approval process
D. If they are a delegated approver
SFB Industries are offering standard lower prices to some of their key accounts. How can this be reflected within Products/Price books?
A. Add new products into Salesforce with lower prices
B. Add a discounted price to the existing products inside of Salesforce
C. Create a custom field on the product object where you can enter the lower price
D. Create a new price book and add the relevant products
SFB Industries are tightening up their forecasting procedure. Sales Managers would now like to see a submission of each users forecast at the end of each week. Which feature will allow you to do this?
A. Customizable Forecasting
B. Collaborative Forecasting
How is Salesforce Knowledge enabled for users that need access to article management?
A. Contact Salesforce Support
B. Use the Knowledge checkbox on a profile to enable to feature license
C. Use the Knowledge checkbox on a user record to enable the feature license
D. Add users that need access to Knowledge inside the App
What are the three types of Milestone Actions that you can trigger when working with Entitlements? (Choose three answers.)
A. Success Action
B. Completion Action
C. Warning Action
D. Violation Action
E. Starting Action
A Sales Manager does not have edit access on accounts. However a user below them in the role hierarchy does have edit access. Do they inherit this access?
A. True
B. False
When setting up a Workflow rule with a field update you realise that some users may not have access to the field in question due to Field Level Security. What will happen if a user who cannot see this field triggers the Workflow rule?
A. The field will not update
B. An error will appear when the record is saved
C. The field will update as normal
D. The Administrator will have to approve the update,
SFB Industries are on boarding a large amount of users onto their Salesforce Org over the coming months. They would like their Sales Managers to set up new users and edit them when appropriate to take the pressure off the Administrators. How can you best enable them to do this?
A. Assign the Sales Managers the System Administrator default profile
B. Create a permission set and assign it to the Sales Managers users
C. Add relevant permissions to the Sales Managers profile
D. Use the Delegated Administrator feature
Some users across the business in various departments need the ability to export reports. Which feature will best grant access to these users?
A. Create a new profile with the Export Reports permission
B. Create a permission set with the Export Reports permission and assign it to the relevant users
C. Use Delegated Administration and assign it to the relevant users
D. Enable the Export Reports permission on their existing profiles
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