Salesforce Salesforce Certifications ADVANCED-ADMINISTRATOR Questions & Answers

• Question 391:

  A user has pore with read-only permissions for the case object. How can the user be granted edit permission for cases?

  A. Create permission set with edit permissions for the case object.

  B. Create a sharing rule on the case object with read/write level of access.

  C. Create a public group with edit permissions for the case object.

  D. Add the user in a role hierarchy above the users with edit permissions on the case object.

  Correct Answer: A

• Question 392:

  What statement is true regarding salesforce communities' members? Choose two answers.

  A. Their reputation levels must be the same across all communities of which they are members.

  B. They find crowdsourced answers and knowledge articles in the QandA tab to resolve a support issue.

  C. They must belong to a company's internal community to participate in chatter collaboration.

  D. They use the standard ideas tab to submit, comment on, and vote for ideas.

  Correct Answer: BD

• Question 393:

  The marketing department at Universal Containers regularly changes the page layout requirements for its customer marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects. What can the administrator do to meet this request?

  A. Grant the VP of Marketing the ability log in as a user who is an administrator.

  B. Setup the VP of Marketing as a delegated administrator for the custom marketing objects.

  C. Enable Marketing User permission on the user record for the VP of Marketing.

  D. Create a custom profile with the Edit permissions on the custom marketing objects and assign to the VP of Marketing

  Correct Answer: B

• Question 394:

  The Sales Manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases.What is a recommended solution?

  A. Create a dashboard and add filters for users, opportunities, accounts, and cases.

  B. Create a dynamic dashboard and add filters for opportunities, accounts and cases.

  C. Create a dynamic dashboard and insure the sales manager has the "View My Team's Dashboard" permission.

  D. Create an individual dashboard for each sales representative with opportunity, account, and case components.

  Correct Answer: B

• Question 395:

  Universal Containers has a process to allow an employee to submit a vacation request and route it to the employee's manager for approval. An employee attempted to submit a request but it could not be submitted. How could the administrator troubleshoot this?

  A. Ensure the user record has an assigned active manager.

  B. Use workflow to email the administrator if the process fails.

  C. Review the system log to determine the root cause.

  D. Ensure the approval step has an associated action

  Correct Answer: A

• Question 396:

  An administrator would like to know which delegated administrators are actively customizing their organization. Where can the administrator find this information?

  A. Delegated administrator log

  B. Setup audit trail

  C. Debug log

  D. Login history

  Correct Answer: B

• Question 397:

  Universal Containers has a workflow rule that sends and email alert to the VP of Sales when a large deal is won. The VP is reporting that these emails are not being delivered.Which two tools should be used to determine the problem?

  A. System audit trail

  B. Debug logo

  C. Email log D. Workflow monitor

  Correct Answer: BC

• Question 398:

  Which two values roll up the Hierarchy to the manager for both Customizable and Collaborative Forecasts? Choose two answers.

  A. Expected revenue

  B. Product quantity

  C. Opportunity amount

  D. Quota amount

  Correct Answer: CD

• Question 399:

  Which statement is true about the creation of entitlement processes? Choose two answers.

  A. The Manage Entitlements permission must be enabled.

  B. Entitlement versioning allows changes to existing entitlement processes.

  C. Entitlements have their own organization-wide default settings.

  D. Milestones can be created dynamically based on other fields.

  Correct Answer: AD

• Question 400:

  Universal Containers has four sales regions: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of Sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region. How can an administrator meet this requirement?

  A. Create a reporting snapshot and check the dashboard option, scheduled to be delivered on Monday mornings.

  B. Create one dashboard that includes a filter for each region, scheduled to be delivered on Monday mornings.

  C. Create a separate dashboard with data specific to each sales VP, scheduled to be delivered on Monday mornings.

  D. Create one dashboard using Visualforce to create a filter, scheduled to be delivered on Monday mornings.

  Correct Answer: C