Which actions can you add to a milestone? (Choose three)
A. Success actions
B. Repeat actions
C. Warning actions
D. Violation actions
You can cancel pending actions in the entitlement process queue.
A. True
B. False
Universal Containers has a requirement to report on opportunities where the probability has dropped beneath 50%. The administrator has created a custom checkbox as a way to identify these records. What else should the administrator do to meet this requirement?
A. Create a workflow rule that updates the field when the probability drops below 50%
B. Build a validation rule that displays an error when the user enters the probability to less than 50%
C. Create an approval process that submits the opportunity for approval when the custom checkbox is true.
D. Enable field history tracking on the field and include the history in the report filter
What should an administrator consider when setting up and maintaining Salesforce Knowledge? Choose three answers.
A. Article version numbers must be assigned by a Knowledge Manager for tracking
B. Data category visibility is assigned through roles and profiles
C. Knowledge settings must be configured in order for users to be able to create articles from cases
D. Solution category browsing must be enabled in Solution settings
Sales representatives are reporting trouble syncing quotes with their related opportunities. What is a possible explanation for this problem? Choose two
A. The attached currency is no longer active.
B. The quote contains an archived list price.
C. The quote is attached to a closed opportunity.
D. The user does not have Edit permissions on the quote.
What should a system administrator consider before using territory management? Choose three answers.
A. Once enabled it cannot be disabled
B. It does not work in parallel with sharing functions
C. You need to contact Salesforce to have it enabled
D. Forecasts are derived from Territory hierarchy not Role hierarchy
What is true about Salesforce Communities? Choose two answers.
A. Ideas tab is used by community users to submit, like and promote Ideas
B. Communities can be used by internal Salesforce users only
C. Reputation level is the same across all communities
D. Crowd sourced Knowledge in QandA tab
Which tools would you use to deploy metadata from one organization to either a RELATED or UNRELATED organization? Choose two answers.
A. Change sets
B. Force.com IDE
C. Unmanaged Packages
D. Force.com Migration Tool
Which deployment tool would you use to deploy metadata from one organization to a RELATED organization?
A. Change sets
B. Force.com IDE
C. Unmanaged Packages
D. Force.com Migration Tool
Dylan has submitted a vacation request for approval by his manager, but the manager is not receiving any email alerts. What can you use in order to troubleshoot the issue? Choose two answers.
A. Email log
B. The Setup Audit Trail
C. Debug Log
D. A Time-Based Workflow
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