Salesforce Salesforce Certifications ADVANCED-ADMINISTRATOR Questions & Answers

• Question 491:

  Which permission do you need to manage entitlements? Choose two answers.

  A. Customize Application"

  B. Customize Entitlement

  C. Manage Application

  D. Manage Entitlements

  Correct Answer: AD

• Question 492:

  A change set that has already been submitted for deployment is missing a component. What can you do in order to correct the issue?

  A. Deploy the change set and then submit another change set for deployment

  B. Edit the change set, deactivate it and then add the missing component

  C. Create another change set containing all components and deploy it

  D. Clone the change set. edit the components and deploy it

  Correct Answer: D

• Question 493:

  List the different prices that are available for a product. Choose three answers.

  A. Sales Price

  B. Product Price

  C. Discounted List Price

  D. List Price

  E. Standard Price

  Correct Answer: ADE

• Question 494:

  Support Records with a specific record type needs the access restricted to only a Support Manager and four support users. What can you do as a system administrator?

  A. Remove the record type access for all users except the 5 mentioned.

  B. Give the "View All Data" permission to the 5 mentioned users using permission sets.

  C. Create a new profile and assign the 5 users to the new profile.

  D. Create a criteria based sharing rule for the 5 users.

  Correct Answer: D

• Question 495:

  Which of the following data enrichment options is available to a system administrator through the Social Accounts, Contacts, and Leads feature?

  A. Use Facebook to import educational background

  B. Use the Company's salesforce Facebook account

  C. Use Linkedln to import educational background

  D. Use Twitter to view recent tweets posted by a contact

  Correct Answer: D

• Question 496:

  The wrong choices on the list should be improved.

  A lead needs to be assigned automatically to a Sales Rep if there has been no action on the account after 10 days. And the Deal status should be set to "Stalled" after it has been approved by a Manager. Which automation processes can a

  system administrator use?

  A. Validation Rule. Assignment rule. Approval Process.

  B. Assignment Rule. Approval Process. Workflow Rule

  C. Assignment Rule, Approval Process.

  D. Assignment Rule. Auto-Response Rule, Workflow Rule

  Correct Answer: C

  Note: You can use the same Workflow Actions in Approval Processes that you use in Workflow.

• Question 497:

  A Recruiting User needs to setup an object relationship between the Position Object and the Job Application Object. He needs this setup so that a Position record can be related to many Job Application records and Job Application Records can be related to many Position Records. He also needs this in a setup where deleting a Position record will delete all related Job Application records and deleting a Job Application record deletes all related Position records. What can a system administrator do to fulfill the requirement?

  A. Create a lookup relationship on both objects.

  B. Create two master-detail relationships where both can be master and both can be detail records

  C. Create a junction object between the Job Application and Position object.

  D. Create a custom object looking up to a junction object

  Correct Answer: C

• Question 498:

  What can an administrator do to enable customers to submit service request? Choose two answers.

  A. Enter live chat agent on the company website

  B. Enable chatter answers

  C. Enable the service cloud console on the company website

  D. Enable case feed on the company website

  Correct Answer: AB

• Question 499:

  A system administrator needs to merge duplicate accounts with duplicate contacts, how can this can be accomplished?

  A. Merge accounts and select the option to merge duplicate contacts

  B. Merge duplicate accounts and then merge duplicate contacts

  C. Merge duplicate contacts and then duplicate accounts.

  D. Merge duplicate accounts and duplicate contacts will automatically be merged

  Correct Answer: B

• Question 500:

  How can additional permissions be given to a user without editing the profile itself? Choose two answers.

  A. permission set

  B. delegated administration

  C. sharing rule

  D. role hierarchy

  Correct Answer: AB

  http://help.salesforce.com/HTViewHelpDoc?id=defining_delegated_administrators.htmandlanguage= en_US https://help.salesforce.com/HTViewHelpDoc?id=perm_sets_overview.htmandlanguage=en_US