Salesforce Salesforce Certifications ADVANCED-ADMINISTRATOR Questions & Answers

• Question 61:

  Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger customer accounts and should be tracked under both.

  Which two options will CK need to use to manage its customers' accounts?

  Choose 2 answers

  A. Contacts to Multiple Accounts

  B. Leads

  C. Person Accounts

  D. Campaign Members

  Correct Answer: AC

• Question 62:

  Cloud Kicks has an app that should only be used in the VIP showroom. Which feature should an administrator use to permit access to the app?

  A. Permission Set Group

  B. Single Sign-On

  C. Session-Based Permission Set

  D. Delegated Administration

  Correct Answer: C

• Question 63:

  The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.

  How should the administrator configure the field updates to ensure the proper order?

  A. Create three workflowrules in order, one workflow rule for each field update.

  B. Create a process with one criteria node and three field updates in the correct order.

  C. Create a process with three criteria nodes and stop after each action.

  D. Create a workflow rule with threefield updates entered in the correct order.

  Correct Answer: C

• Question 64:

  DreamHouse Realty (DR) wants to ensure that its data is protected. There have been several recent attempts to phish employees.

  What should DR do to help ensure that the user that is logged in is the right user when therunning user is trying to view reports and dashboards?

  A. Require a Usemame, Password, and Security Token when logging in.

  B. Set up an authentication provider for reports and dashboards.

  C. Require MFA when users need to view and export dashboards and reports.

  D. Require a high assurance session when exporting or printing reports and dashboards.

  Correct Answer: D

• Question 65:

  Universal Containers wants to assign a task due date on one of two fields. Estimated Shipping Date or Client Need By Date, which is further in the future.

  Which two combined automationtools should the administrator use to create the task record and assign based on date criteria?

  Choose 2 answers

  A. Create a formula capture the MAX date.

  B. Make a Process Builder to create the task.

  C. Design an approval process to capture thefurthest date.

  D. Configure a workflow to create the task.

  Correct Answer: AD

• Question 66:

  An administrator is given a .csv file of 5,000 leads with External Id and Status fields. They need to match existing and add new records with Data Loader. What action should be taken to populate the Status field on the records and add new records?

  A. Export

  B. Update

  C. Insert

  D. Upsert

  Correct Answer: D

• Question 67:

  A sales rep needs to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team.

  Which two options would be required for a sales rep to add a rep to the opportunity team?

  Choose 2 answers

  A. Transferred ownership of the Opportunity to the sales rep

  B. A permission with Edit access on the Account object

  C. A role above the Opportunity owner in the role hierarchy

  D. Transferred ownership of the Account to the sales rep

  Correct Answer: BC

• Question 68:

  Support agents at Cloud Kicks associate Cases and Bugs so that can report on how many Cases are related to a Bug. A Bug is required to have a Case in order to be created. Which type of object relationship will meet thisrequirement?

  A. Junction

  B. Lookup

  C. Hierarchical

  D. Master-detail

  Correct Answer: D

• Question 69:

  The Marketing Manager at Universal Containers wants to changethe column headings for several of the fields on opportunity reports. What approach should and administrator take to meet the requirements?

  A. Build a Custom Report type and use Display As in Edit Layouts to make the requested changes.

  B. Create bucket fields for each field and enter the new column heading in the Bucket Name Field.

  C. Edit the fields Available for Reports sections in the Opportunities report type to make the changed.

  D. User Rename tabs and labels to change the field labels as needed.

  Correct Answer: B

• Question 70:

  When should an administrator consider when using Person Accounts?

  A. In a complex business model and the users find it easiest to record Opportunity information on Contacts rather than Accounts.

  B. In aB2B business model and is selling to the primary contact at a business organization.

  C. In a B2C business model and the consumer is the intended recipient of sates and marketing attention.

  D. In a business model that needs a separate Contact and Account tobe included on all Case records submitted.

  Correct Answer: C