Apple Apple Certifications APPLE-DEVICE-SUPPORT Questions & Answers

• Question 31:

  Which feature allows you to share your screen during a FaceTime Call?

  A. Stage Manager

  B. SideCar

  C. SharePlay

  D. AirPlay Receiver

  Correct Answer: C

  Explanation: SharePlay is a feature that lets you share your screen, watch videos, listen to music, or work out together with others in a FaceTime call. You can use SharePlay to bring apps, webpages, and more into the conversation. To share your screen in a FaceTime call, you need to tap the Share Content button and then tap Share My Screen. Everyone in the call can see what's on your screen until you stop sharing, but they can't control anything on your device. If you get any notifications while sharing your screen, others won't be able to see them. SharePlay requires iOS or iPadOS 15.1 or later on your iPhone or iPad, or macOS Monterey or later on your Mac. References: Apple Device Support Exam Prep Guide, page 6 Share your screen in FaceTime on your iPhone or iPad Share your screen in a FaceTime call on iPhone

• Question 32:

  Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?

  A. Go to System Settings > General > AirDrop and Handoff, then select Current User for the "Allow AirPlay for" option.

  B. Open the AirPlay app from the Utilities folder, then select Current User for the "Allow AirPlay for" option.

  C. Go to System Settings > Privacy and Security, then select Apple ID for the "Allow AirPlay for" option.

  D. Go to System Settings, then select Apple ID for the "Allow AirPlay for" option in the Sharing settings.

  Correct Answer: D

  Explanation: To limit AirPlay Receiver to devices signed in to your Apple ID, you need to go to System Settings, then select Apple ID. In the Apple ID settings, you will see a section called Sharing. There, you can enable or disable AirPlay Receiver, and choose who can use it. You can select Current User, Everyone, or Specific Users. If you select Current User, only devices signed in to your Apple ID can use AirPlay Receiver. This option helps you prevent unauthorized access to your Mac from other devices on the same network1. References: Apple Device Support Exam Prep Guide, page 11.

• Question 33:

  Select three responses.

  Which three steps should you take if your iPad stops responding to your keyboard or trackpad that's connected with the Smart Connector?

  A. Go to Settings > General > Trackpad and Mouse > Reset.

  B. Restart your iPad.

  C. Remove any other iPad case or cover.

  D. Contact AppleCare.

  E. Update your iPad to the latest version of iPadOS.

  Correct Answer: BCE

  Explanation: The Smart Connector is a magnetic port that allows you to connect compatible accessories, such as the Smart Keyboard or the Magic Keyboard, to your iPad. Sometimes, your iPad may stop responding to your keyboard or

  trackpad that's connected with the Smart Connector. This could be due to various reasons, such as software issues, dirt or debris on the connectors, or interference from other cases or covers. According to the Apple Device Support

  Reference Materials1, the following steps can help you troubleshoot the problem:

  Restart your iPad. This can resolve many software glitches that may prevent your iPad from recognizing your accessory. To restart your iPad, press and hold the Top button and either volume button until the power off slider appears. Drag the

  slider, then wait for 30 seconds for your device to turn off. To turn your device back on, press and hold the Top button until you see the Apple logo. Remove any other iPad case or cover. Some cases or covers may interfere with the Smart

  Connector or the accessory's magnets, causing connection issues. Make sure you remove any other case or cover from your iPad before attaching your accessory. Also, make sure the Smart Connector and the accessory's connectors are

  clean and free of any dirt or debris. You can use a soft, lint-free cloth to gently wipe the connectors.

  Update your iPad to the latest version of iPadOS. Updating your iPad can ensure that you have the latest features and bug fixes that may improve the compatibility and performance of your accessory. To update your iPad, go to Settings >

  General > Software Update and follow the onscreen instructions.

  References:

  Allow USB and other accessories to connect to your iPhone, iPad, or iPod touch.

• Question 34:

  Which disk format should you use to create a bootable macOS installer that includes macOS Recovery on an external storage device?

  A. APFS (Encrypted)

  B. Mac OS Extended (Encrypted)

  C. APFS

  D. MacOS Extended

  Correct Answer: D

  Explanation: To create a bootable macOS installer that includes macOS Recovery on an external storage device, you need to use the Mac OS Extended format, also known as HFS+. This is because the createinstallmedia command, which is used to create the bootable installer, requires the volume to be formatted as Mac OS Extended. APFS (Apple File System) is not supported by createinstallmedia, and neither are the encrypted versions of APFS or Mac OS Extended. Therefore, the correct answer is D. Mac OS Extended. References: Create a bootable installer for macOS, How to create a bootable USB macOS installer, How to format the startup drive for a Mac

• Question 35:

  How many times will Face ID attempt to recognize your face before asking for your passcode?

  A. Seven

  B. Ten

  C. Five

  D. Three

  Correct Answer: D

  Explanation: Face ID will attempt to recognize your face three times before asking for your passcode. This is to prevent unauthorized access to your device by someone who looks similar to you or has a photo of you. If Face ID fails to match your face after three attempts, you can either enter your passcode or swipe up from the bottom of the screen to try Face ID again. You can also adjust the settings for Face ID to make it more or less sensitive to variations in your appearance, such as wearing glasses, a hat, or a mask. References: Use Face ID on your iPhone or iPad Pro - Apple Support, iOS 12: How to retry Face ID after a failed attempt - 9to5Mac

• Question 36:

  How do you start up into fallback recoveryOS on a Mac with Apple silicon?

  A. From a shutdown state, double-press and hold the power button.

  B. From a shutdown state, press and hold the power button.

  C. From a shutdown state, press and release the power button.

  D. Start up in recoveryOS, then hold Shift while selecting the startup volume.

  Correct Answer: A

  Explanation: Fallback recoveryOS is a hidden boot mode on Macs with Apple silicon that allows you to access a second copy of recoveryOS in case the regular one fails. To start up into fallback recoveryOS, you need to shut down your Mac completely, then double-press and hold the power button until you see "Loading startup options" on the screen. Then you can click Options and Continue to enter the recovery utilities window. Fallback recoveryOS is different from regular recoveryOS in that it doesn't have the capability to change the system security state, so you can't use Startup Security Utility or disable SIP in this mode. References: Use macOS Recovery on a Mac with Apple silicon Fallback Recovery OS - A Hidden Boot Trick on M1 Macs Mac Not Booting Into Recovery Mode? 7 Fixes to Try How to boot an Apple silicon Mac into Recovery mode How to Enter macOS Recovery Mode on Apple Silicon Macs

• Question 37:

  How many incorrect password attempts does a Managed Apple ID allow before you're locked out of the account?

  A. Seven

  B. Five

  C. Three

  D. Ten

  Correct Answer: C

  Explanation: A Managed Apple ID is a type of Apple ID that is created and managed by an organization, such as a school or a business. It allows users to access Apple services, such as iCloud, iTunes U, and Apple School Manager. A Managed Apple ID has different password policies than a regular Apple ID. According to the Apple Business Manager User Guide, one of the password policies for a Managed Apple ID is that "after three incorrect attempts, the account is locked for one hour." This means that if a user enters the wrong password three times in a row, they will not be able to sign in with their Managed Apple ID for the next 60 minutes. This policy is designed to prevent unauthorized access and protect the user's data and privacy. References: Use Managed Apple IDs in the Apple Business Manager User Guide

• Question 38:

  What are Pencil Model 2 compatible with?

  A. iPad Pro 11-inch (1st generation and later)

  B. iPad Pro 12.9-inch (3rd generation and later)

  C. Pad mini (6th generation)

  D. iPad Air (4th generation and later)

  Correct Answer: ABCD

• Question 39:

  How do you view log messages grouped by activity in Console on a Mac?

  A. Click the Activities button in the Console toolbar.

  B. Control-click the process window and select Group by Activity.

  C. Add:activity to a search string in the Console search field.

  Correct Answer: A

  Explanation: Activities is a feature in Console that allows you to view log messages grouped by the activity they are associated with. This helps you focus on specific log messages and allows for a more complete analysis of your Mac. To view activities in Console, you need to click the Activities button in the toolbar (or use the Touch Bar). If the Activities button is dimmed, you need to click Start in the toolbar first. You can then select an activity to see the log messages for that activity, expand or collapse child activities, and view the details of an activity. References: = View activities in Console on Mac; Apple Device Support Exam Prep Guide, page 11.

• Question 40:

  Which macOS feature allows you to use your iPhone as a webcam?

  A. Focus

  B. Continuity Camera

  C. Stage Manager

  D. Quick Look

  Correct Answer: B

  Explanation: Continuity Camera is a macOS feature that allows you to use your iPhone as a webcam on your Mac. With Continuity Camera, you can take advantage of the powerful iPhone camera and additional video effects, such as Center Stage, Portrait mode, Studio Light, and Desk View. You can connect your iPhone to your Mac wirelessly or with a USB cable, and choose your iPhone as the camera or microphone in apps that support it, such as FaceTime or Photo Booth1. The other options, Focus, Stage Manager, and Quick Look, are not macOS features that allow you to use your iPhone as a webcam. Focus is a feature that helps you reduce distractions and stay focused on what matters to you2. Stage Manager is a third-party app that lets you control your live stream from your iPhone3. Quick Look is a feature that lets you preview files without opening them4. References: 1 Use your iPhone as a webcam on Mac - Apple Support 2 Use Focus on your Mac - Apple Support 3 Stage Manager - App Store 4 Use Quick Look on Mac - Apple Support