IBM Certification is Cloud & Smarter Infrastructure C9560-659 Questions & Answers

• Question 31:

  Which applications support the automation in IBM SmartCloud Control Desk for processes such as incident, change, or asset management?

  A. Workflow, Actions, Escalations

  B. Workflow, Logging, Application Designer

  C. Application Designer, Job Plans, Escalations

  D. Escalations, Automate Scripts, Quick Configuration

  Correct Answer: A

• Question 32:

  An object structure can be consumed by which two capabilities? (Choose two.)

  A. Pole

  B. Action

  C. Report

  D. Workflow

  E. Migration

  Correct Answer: CE

• Question 33:

  Which action can update Actual Configuration Items (CI) information?

  A. Promotion

  B. Asset/CI Link

  C. Update Promotion

  D. IBM Tivoli Integration Composer Data Load

  Correct Answer: D

• Question 34:

  When using the Quick Configuration application in IBM SmartCloud Control Desk to load configuration item data, what is a supported file type?

  A. XLS

  B. TXT

  C. PDF

  D. CSV

  Correct Answer: D

• Question 35:

  What is the purpose of the EventTracker filter?

  A. Events are logged into a SystemOut.log file.

  B. To log events from external monitoring systems.

  C. To track the event of the selected components only.

  D. It helps to identify potential issues by tracking the overall usage of the application.

  Correct Answer: D

• Question 36:

  Which three types of data can be loaded using the Quick Configuration tool of IBM SmartCloud Control Desk? (Choose three.)

  A. Sites

  B. Assets

  C. Job Plans

  D. Person Users

  E. Classifications

  F. Configuration Items

  Correct Answer: BDF

• Question 37:

  Which statement is true regarding configurations in the Security Group application?

  A. Each end user has one and only one Start Center.

  B. Limits and tolerances are defined at the system level.

  C. End users may go directly to the Service Request application after logging in.

  D. The member of a security group that has the option selected Independent of Other Groups? Cannot be a member of other security groups.

  Correct Answer: C

• Question 38:

  IBM SmartCloud Control Desk is an IT Infrastructure Library compliant solution that includes which features?

  A. Self Service Catalog, Change/Configuration/Release Management, and Event Management

  B. Self Service Catalog, Network Management, and IT Asset Lifecycle and Compliance Management

  C. Self Service Catalog, Change/Configuration/Release Management, and IT Asset Lifecycle and Compliance Management

  D. Service Desk, Cloud Provisioning, Change/Configuration/Release Management, and IT Asset Lifecycle and Compliance Management

  Correct Answer: C

• Question 39:

  A manager needs to set up a new employee. Using the Self Service Center, what action can the manager take for this type of fulfillment request?

  A. Request a New Service - Request a new asset or service

  B. Create Request- Description and details of the new request

  C. Report an Issue - Create a new service request to report an issue

  D. Frequent Request- Easy access to the services most often requested

  Correct Answer: A

• Question 40:

  An end user is able to access asset records in site A but not in site B. What are two possible causes? (Choose two.)

  A. Data restriction is configured.

  B. Site B is not authorized to the user.

  C. Site B is not assigned in person groups that the user is in.

  D. Site B is not authorized in security groups that the user is in.

  E. Security groups that the user is in are not authorized for the Asset application.

  Correct Answer: AD