Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
A. From the All Communities setup page
B. From the Community Workspace
C. From the Community site
D. From the Community Builder
Your company has provided you with a list of 'Bad Words' that they would like community users prevented from posting in the community. What do you use to achieve this?
A. Enable Automatic Sensitive Word Filtering
B. Content Criteria and Rate Rules
C. Member Criteria and Rules
D. Moderation Rules
E. Content Criteria and Content Rules
F. Member Rules
Universal Containers has the following requirements:
- Enable VIP community access once a customer has reached $1 milion in revenue
-Maintain customer revenue in Salesforce
-
All customers must have access to the general customer community
-
VIP customers must have access to VIP information in the community
-The number of profiles in Salesforce must be limited
How should the Salesforce Admin provide VIP users access to the VIP information?
A. Create a permission set that has permissions to the VIP information and add it to VIPcustomers.
B. Create a profile that has permissions to the VIP information and assign it to the VIP communityusers.
C. Create a sharing set that allows VIP customers to access VIP information.
D. Create a sharing rule that allows VIP customers to access VIP information.
Your team has drafted and published Knowledge Articles for the Customer Community but they are not visible to external users. What is one reason why this may be the case?
A. Knowledge Articles for Communities is not enabled
B. View Knowledge Articles has not been checked on the Community Profile
C. Knowledge Articles for Customers is not enabled
D. Customer sharing has not been checked on the Knowledge Article
E. The Articles are being viewed on unsupported mobile devices
Universal Containers wants its Community users to have the ability to log in using Facebook and Google.
Which set of features should the Administrator use to achieve this goal?
Select one or more of the following: A. Custom Lightning Component and Apex Class
B. Single Sign-on and AppExchange
C. Auth Provider and Flow
D. Auth Provider and Registration Handler
Universal Containers will be implementing several Communities, and wants to ensure login uniqueness. Which set of licence types will enforce username uniqueness across all Salesforce organisations and Communities?
Select one or more of the following:
A. Lightning External Apps Plus and Lightning External Apps
B. Customer Community, CustoraCustomer Community Plus, and Lightning External Apps
C. Customer Community and Partner Community
D. Partner Community and Lighting External Adds Plus
Universal Containers needs to use capabilities, using the Customer Service Template, in Salesforce Communities to enable Social Sign-on for their customers. What should the Salesforce Admin do to enable users to use their Social Sign- on?
A. Setup the authentication provider for Social sites and add the Social Sign-on component to the login page.
B. Configure Community Sign-on at the social web site to make sure the user is authenticated and provided access.
C. Enable Social Sign-on in the Community management preferences menu.
D. Create a custom login page with Social Sign-on capabilities, including authentication providers.
A Salesforce Admin needs to enable public access, such that Community collaboration features are accessible to guest users.
How should the Salesforce Admin perform this task?
A. Create public-free web pages and use Community only for authenticated users.
B. Create Force.com sites and update guest user login access.
C. Allow users to access the Community with guest user login credentials.
D. Enable "Public can access the community" checkbox under General Settings in Community Builder.
Universal Containers is building a community to drive channel sales. They have 2000 partner accounts. The high level capabilities for their partners are as follows:
Partner users should NOT be able to access accounts and cases that they do NOT have access to. A
Partner User must be able to create cases for all accounts in their account hierarchy irrespective if they
are parent or child account.
Partner users must be able to collaborate within the private groups they are members of.
What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers
A. Develop an Apex Managed Sharing Rule on the Account and Case Object
B. Configure an Owner -based Sharing Rule on the Account and Case Object
C. Set External User Organization Wide Defaults to Private on the Account and Case Object D. Create a Criteria -based Sharing Rule with read/write access on the Account and Case Object
A Community Cloud consultant distributes the specialised real estate management Community using a Lightning Bolt solution. Which two items can be included in the Lightning Bolt solution?
A. Custom applications
B. Standard lightning community templates
C. AppExchange applications
D. Flows and flow categories
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