Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account.
How should the Salesforce Admin fulfil this requirement?
A. Promote the CEO partner user to delegated admin on the partner account
B. Assign Super User access to the CEO partner user on the Contact page
C. Add a third role to the partner account hierarchy for the CEO partner user
D. Make the CEO partner user the owner of the partner account
Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation.
Where should the Salesforce Admin delete the recommendation?
A. From the Community Workspaces
B. From the All Communities setup page
C. From the Community Builder
D. From the Community site
You have spent the last two weeks getting your community ready for the prime time and have recently deployed your configuration to production and now wish to make it publicly available. What steps do you take to do this?
A. Deploying to production automatically enables the community
B. Go into the Community Builder >> Settings and Activate the community
C. Go into the Community Manager >> Administration and Activate the community
D. Go into the Community Manager >> Administration >> Settings and Activate the Community
E. The community will automatically activate when you add users to it
Your company wish to use their own URL for their community to maximize the brand impact to customers. How would you achieve this?
A. My Salesforce1
B. My Domain
C. Salesforce1
D. Custom URLs
E. Community Domains
You are creating a community whereby your customers will be able to upload photos of themselves with your products to a contest chatter group. You want to make sure only photo file extensions are allowed
e.g.
(.jpg, .png, .gif) and only up to 500mb. What steps would you take to enable this?
A.
Define the file size limit in the Community Manager but it's not possible to limit the file type
B.
Define the file types and size limit in the Community Manager under Administration
C.
Write an apex trigger on the Feed Object
D.
Define the file types in the Community Builder but it's not possible to restrict the file size
E.
Download a 3rd party photo upload component from the AppExchange
Your company is using the Koa Community Template and wishes to add a new custom page what steps should you take to complete this?
A. Install the Community Page Manager from the AppExchange
B. Create a new page from in the Community Manager
C. Create a new page in the Community Builder
D. Clone an existing page in the Community Builder
E. Ask your developer to create a new Visualforce Page
Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.
How should the Salesforce Admin troubleshoot this issue?
A. Create a Featured Topic in the Community Builder to display articles.
B. Check the Article type permissions on the Guest User profile.
C. Create a new data category specifically for Guest Users to display articles.
D. Enable public access for the Community in Setup and the Guest User profile.
Universal Containers builds a Community with public access to Knowledge Articles and QandA. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting to Public Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?
A. Select 'Allow access without login' from Community Management
B. Go to the Guest User profile and give access to the Visualforce page
C. Change the org-wide default sharing to Public Full Access
D. Dd the Guest User profile to the members in Community Management
Universal Containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.
-
The existing Salesforce Org (which hosts the Community) has integration with the backend legacy system using Salesforce Connect.
-
Customer users only need to see their orders in the Community.
-Orders are currently public read-only.
- Customer users need to access fields that are already part of the existing integration.
What two things should the Salesforce Admin do to meet these requirements?
A. Leverage existing integration with the legacy System.
B. Create a new integration with the Legacy System for customer users.
C. Update the customer user Profile and give them the "View all" permission on the integration object.
D. Set the External Users' Organization-Wide Defaults to Private for external objects.
Universal Containers needs to create a Support Community with the following requirements:
1.
Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.
2.
A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.
3.
Customer users must be able to collaborate with all Community users.
What two things should a Salesforce Admin do to accomplish this? Choose 2 answers
A. Select the Community User Visibility checkbox
B. Enable Super User access for customer users
C. Set up Delegated Admin access for customer users
D. Create a Sharing Set on the Case object
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