Salesforce Salesforce Certifications CRT-160 Questions & Answers

• Question 31:

  How do you use an automation rule to opt out prospects?

  A. Change prospect field value: 'Do Not Email' to 'Do Not Email

  B. You can't use an automation rule to opt-out prospects.

  C. Change prospect field value to Opt-out

  Correct Answer: A

• Question 32:

  What is true about page actions? [Choose three answers]

  A. You can define a page to be a priority page to highlight the activity to Sales reps and other users.

  B. It is possible to use URL wildcard by adding * to the end of the URL.

  C. You cannot use auto responder emails with page actions.

  D. You cannot set the prospect's source campaign with page actions.

  Correct Answer: ABC

• Question 33:

  A marketer has the following information about a prospect: about a prospect:

  Email Last Name Company Phone Score Grade

  What other information is needed in order to create a new prospect record in Pardot?

  A. Profile

  B. Source

  C. First Name

  D. Account

  Correct Answer: A

• Question 34:

  How can you ensure your email doesn't get stuck in spam?

  A. Create clear calls-to-action

  B. Create mobile-friendly version of the email

  C. Create a text version of the email

  D. Remove the unsubscribe from the email

  E. Add domain keys and SPF

  Correct Answer: C

• Question 35:

  Jim, a sales manager, just converted a lead to a contact in Salesforce, but none of the lead's Pardot information (score/grade) transferred over. How do you address this issue?

  A. Pardot only shows this information on the lead record.

  B. Once converted, this information shows on the account record and not the contact.

  C. The administrator needs to create lookup fields on the contact to see this from the lead.

  D. The administrator needs to make sure he has mapped his lead fields to contact fields in Salesforce.

  Correct Answer: D

• Question 36:

  Security Limits allow you to limit the following, on a per-user basis, EXCEPT for what?

  A. Max number of records someone can import

  B. Max number of prospects assigned per user

  C. Max number of prospects the user can export

  D. Max number emails a person can send

  Correct Answer: B

• Question 37:

  A client is testing the completion actions on their form and nothing is triggering on his end. What explanation do you give as to why the actions did not occur?

  A. The client's email domain is the same domain on the Pardot account which filters activities

  B. The client has a visitor filter set up to filter activities

  C. The client's form has not been published yet

  D. There is an error within the CSS of the client's form.

  Correct Answer: B

• Question 38:

  What is an ideal Click-Through Rate (CTR)?

  A. 1%

  B. more than 5%

  C. more than 2%

  D. less than 1%

  Correct Answer: C

• Question 39:

  Where can you send engage emails from? Select all the apply:

  A. Pardot

  B. Salesforce

  C. Outlook

  D. Yahoo Mail

  E. Gmail

  Correct Answer: BCE

• Question 40:

  Your client has very specific lead qualification that has to be met before assigning prospects to an inside sales rep:

  *The prospects must be located in Texas or California

  *The prospects must submit their Request a demo form.

  When those two criteria are met they want to automatically assign the prospects to a inside sales rep.

  State is a required field on the Request a demo form.

  How would you have your client automate the assignment?

  A. Run an automation rule to assign based on the ?Request demo ?Submissioandp; prospect status field

  B. Run completion Action on form Request a demo with action assign to user

  C. Run completion Action on form Request a demo with action notify Admin

  D. Export the submission report and Import

  Correct Answer: A