Salesforce Salesforce Certifications CRT-211 Questions & Answers

• Question 111:

  Admin uploaded a Changeset but realized that dependent component is missing:

  A. Clone Changeset, Add dependent component and upload new changeset

  B. Deploy and manually add dependent component

  C. Deploy and create new changeset and add component

  D. Edit changeset and select active checkbox

  Correct Answer: A

• Question 112:

  The sales manager at Universal Containers would like a dashboard to view each of the sales representative's opportunities, accounts, and related cases. What is a recommended solution?

  A. Create a dashboard and add filters for users, opportunities, accounts, and cases

  B. Create a dynamic dashboard and ensure the sales manager has the "View My Team's Dashboard" permission C. Create a dynamic dashboard and add filters for opportunities, accounts, and cases

  D. Create an individual dashboard for each sales representative with opportunity, account, and case components

  Correct Answer: D

• Question 113:

  An administrator would like to know which delegated administrators are actively customizing their organization. Where can the administrator find this information?

  A. Delegated administrator log

  B. Setup audit trail

  C. Login history

  D. Debug log

  Correct Answer: B

• Question 114:

  The sales team has requested that a new field be added to accounts called Current Customer. The default value will be No and will change to Yes, if any related opportunity is successfully closed as won. What can an administrator do to meet this requirement?

  A. Configure Current Customer as a roll-up summary field that WI recalculate whenever an opportunity is won

  B. Use an Apex trigger on the Account object that sets the Current Customer field when an opportunity is won

  C. Use a workflow rule on the Opportunity object that sets the Current Customer field when an opportunity is won

  D. Configure Current Customer as a text field and use an approval process to recalculate its value

  Correct Answer: D

• Question 115:

  How to streamline knowledge article creation process?

  A. Validation rule that check article is updated

  B. Workflow that new article is created on case

  C. Escalation process need approval of draft created from article manager

  Correct Answer: B

• Question 116:

  Salary field was created in Recruiting Object. Recruiting OWD is private. Recruiter and HR manager should have salary field visible. What should be done? Choose 2

  A. Make OWD Read/write

  B. Permission set and assign to HR manager and Recruiter

  C. Sharing rule on Salary Field

  D. Profile permission to Read-only

  Correct Answer: BD

• Question 117:

  Why users are not able to see "Find Duplicate" button in Lead?

  A. They should have Read and Delete Permission

  B. They should have Read and Edit Permission

  C. They should have Read Permission

  D. They should have Edit Permission

  E. They should have Delete Permission

  Correct Answer: A

• Question 118:

  What are considerations before using territory management? Choose 3

  A. You need to contact Salesforce to have it enabled

  B. It does not work in parallel with sharing functions

  C. Once enabled it cannot be disabled

  D. Forecast are derived from Territory hierarchy not Role hierarchy

  Correct Answer: ACD

• Question 119:

  System admin wants - when opportunity stage is change the amount field is incremented:

  A. Create workflow field update on account

  B. Use rollup summary on account

  C. Use cross object formula

  D. Create workflow field update on opportunity

  Correct Answer: D

• Question 120:

  How to create a report showing Company growth Year after Year. What function to use?

  A. PARENTGROUPVAL

  B. PREVGROUPVAL

  C. DATEVAL

  D. PRIORVALUE

  Correct Answer: B