Salesforce Salesforce Certifications CRT-211 Questions & Answers

• Question 121:

  If users role is changed from Emea Sales to US Sales, what will be impact on owner based Sharing rule?

  A. All Sharing rules will be recalculated automatically

  B. None of sharing rules will be recalculated

  C. Sharing rule will be recalculated only if users move up in hierarchy

  D. Only manual sharing will be recalculated

  Correct Answer: A

• Question 122:

  What must be considered in Communities for internal and external users? External users are using chatter. Choose 2

  A. Use Ideas, QandA

  B. External and Internal users should be on different community

  C. You need to enable Chatter

  D. New Users should use Customer portal and partner portal instead of community

  Correct Answer: AC

• Question 123:

  Admin wants to delete approval process that is no longer used by management. What makes admin not to complete this request? Choose 2

  A. Process is tied with email alert and field update

  B. Process is not locked

  C. Process has record associated

  D. Process is set to active

  Correct Answer: CD

• Question 124:

  A sales manager would like a report of accounts with no closed/won opportunities in the last year. How can this requirement be met?

  A. Create a Joined report using the Accounts report type and the Opportunities report types

  B. Create a tabular report using the Account report type and add a cross filter using Opportunities

  C. Create a custom report type for Accounts without Opportunities

  D. Create a summary report using the Accounts report type with a formula field for opportunity count

  Correct Answer: B

• Question 125:

  Which deployment tool can be used to deploy metadata from a Developer Edition organization to another organization? Choose 2

  A. Data Loader

  B. Change sets

  C. Force.com IDE

  D. Force.com Migration Tool

  Correct Answer: CD

• Question 126:

  You have created a workflow to send email. However customer is complaining that they didn't received any alert. Workflow is running. How you will troubleshoot? Choose 2

  A. Email Log

  B. Debug Log

  C. System Audit Trail

  D. Workflow Monitor

  Correct Answer: AB

• Question 127:

  AW Computing wants to identify If certain customer is eligible for a service contract based on Contract. How to check it?

  A. Entitlements Only

  B. Service Contracts with Entitlements

  C. Service Contracts with Contract Line Items and Entitlements

  Correct Answer: C

• Question 128:

  What statement is true regarding Salesforce Communities members? Choose 2

  A. They use the standard Ideas tab to submit, comment on, and vote for ideas

  B. They find crowdsourced answers and Knowledge articles in the QandA tab to resolve a support issue

  C. They must belong to a company's internal community to participate in Chatter collaboration

  D. Their reputation levels must be the same across communities of which they are members

  Correct Answer: CD

• Question 129:

  Position and job opening is a Master Detail relationship. OWD for Position is Private. Someone else wants to edit Job Openings. How to do it?

  A. Create Sharing rule in Position

  B. Create Sharing rule in Job Application

  C. Create Apex based Sharing

  D. Create Manual Sharing

  Correct Answer: A

• Question 130:

  In deleting Meta-Data from a Developer Org., what tool can you use? Choose 2

  A. Force.com IDE

  B. Dataloader

  C. Force.com Migration Tool

  D. Change Set

  Correct Answer: AC