Salesforce Salesforce Certifications CRT-211 Questions & Answers

• Question 201:

  The sales operations team had requested a new custom object with the following requirements:

  1 - The Sales Managers should have full access to all records created.

  2 - The object's sharing default should be set to private.

  3 - No new sharing rules should be created.

  How can the system administrator set up the security of this Object? Choose 2

  A. Create a permission set for all Sales Manager users with "Modify all" checked for the Object

  B. Create a Record Type with "Modify all" Checked and assign this record type to the Sales Manager Profile

  C. Add the "Modify all" permission to the Sales Manager Profile for the new Object

  D. Create a role for all Sales Manager users with "modify all" checked for the Object

  Correct Answer: AC

• Question 202:

  Lets say you have a case and it may have Parent Case. Using which relationship you can get information of all child cases in parent Case?

  A. Lookup Relationship

  B. Master Detail

  C. Hierarchical relationship

  Correct Answer: C

• Question 203:

  The VP of Marketing is launching campaigns in each region to target accounts that do not have open opportunities. What reporting solution can an administrator set up to assist with this?

  A. Standard Filter

  B. Cross Filter

  C. Reporting snapshot

  D. Joined report

  Correct Answer: C

• Question 204:

  Testing an AppExchange package is completed on Developer Sandbox, what needs to be done to deploy the package to production without any customization?

  A. Metadata API

  B. Create and Deploy change sets

  C. Create Package and deploy using Force Migration Tool

  D. Install package on production from AppExchange

  Correct Answer: D

• Question 205:

  A system administrator wants to change the field type from a lookup field to a master-detail field. What must the system administrator check in order for the change to be implemented successfully?

  A. Make sure that the lookup field has a related record

  B. Make sure the lookup value is required

  C. Make sure that all lookup fields on the record are filled up

  Correct Answer: C

• Question 206:

  What happen when using changesets? Choose 2

  A. Needs one inbound and outbound

  B. Has a feature that will validate the changeset before deploying

  C. Transfer all Profiles

  D. Transfer all Data

  Correct Answer: AB

• Question 207:

  Which value rolls up the hierarchy to the manager for both Customizable and Collaborative Forecasts?

  A. Expected revenue

  B. Opportunity amount

  C. Quota amount

  D. Product quantity

  Correct Answer: B

• Question 208:

  How can an admin ensure that cases will be handled in multiple channels? Choose 2

  A. Offer a Live Agent Chat button on the company website.

  B. Expose case feed options on the company website.

  C. Use Chatter Answers in the company Community page

  Correct Answer: AC

• Question 209:

  Which deployment tool can be used to delete metadata from an organization? Choose 2

  A. Force.com IDE

  B. Force.com migration Tool

  C. Unmanaged packages

  D. Change sets

  Correct Answer: AB

• Question 210:

  When will account assignment rules automatically assign an opportunity to a territory?

  A. Account ownership was changed

  B. Account has no assigned territory

  C. Account has multiple territories

  D. When opportunity has no assigned territory and account has been assigned to a territory

  Correct Answer: D