Exam Details

  • Exam Code
    :CRT-251
  • Exam Name
    :Certified Salesforce Sales Cloud Consultant
  • Certification
    :Salesforce Certifications
  • Vendor
    :Salesforce
  • Total Questions
    :869 Q&As
  • Last Updated
    :Apr 15, 2025

Salesforce Salesforce Certifications CRT-251 Questions & Answers

  • Question 271:

    Sales management at Universal Containers wants product managers to become more involved with sales deals that are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of specific sales deals, and address product capability and roadmap questions with customers. What solution should a consultant recommend to help product managers engage in sales deals? Choose 2 answers

    A. Add the opportunity team, product managers, and customers to libraries containing files relevant to sales u deals

    B. Use an assignment rule to notify product managers when opportunities are updated

    C. Create a chatter group to share product information with sales team, product managers, and customers

    D. @mention product managers in chatter posts on relevant sales deals

  • Question 272:

    Cloud Kicks has 300K Account records and 16M Invoices. These were within a custom object in a master-detail relationship with the Account. Each Account record takes a long time to display because of the Invoice related list's lengthy rendering time. What should the Consultant do to solve this issue?

    A. Enable indexing on all the fields visible on the related list of Invoices, as this will allow the related list to load faster.

    B. Raise a case with Salesforce to enable Fast Loading of the related list of Invoices, as this will help to render Account details u faster.

    C. Enable the "Separate Loading of Related Lists" setting from User Interface Settings, as this will allow the Account detail to render while the Invoice related list data will be visible after querying details from Invoices.

    D. Enable "Load Individual Component Separately" at the Lightning record page of the Account object, as this will allow Account details to render while Invoice related list data will be visible after querying details from Invoices.

  • Question 273:

    Universal Containers wants to improve the information profile of its current Contacts in salesforce by using social networking application (e.g. Linkedln or Twitter) to add the information currently gathered for accounts, contacts and leads. Which solution should a consultant recommend to meet this requirement?

    A. Enable social Accounts and Contacts to link records to social profiles.

    B. Enable the salesforce to Social network API connection to sync records.

    C. Define the social network fields and enabled then for account, contacts and leads.

    D. Create custom fields that hold URL links to the social profile of accounts, contacts and leads.

  • Question 274:

    The Cloud Kicks IT team wants to enable person Accounts in its Salesforce org.

    Which three prerequisites must be met before the Consultant can enable person Accounts?

    Choose 3 answers

    A. The Organization-wide Default for Contacts has been set to Controlled by Parent.

    B. The Cloud Kicks Salesforce Community has been disabled to allow person Account self-registration in the future.

    C. The Organization-wide Default for both Accounts and Contacts have been set to Public Read/Write.

    D. At least one record type has been created for Accounts.

    E. User profiles with read access to Accounts also have read access to Contacts.

  • Question 275:

    Universal Containers is in the design phase of a complex Sales Cloud implementation. There are teams working on data migration, integration, application, and technical design. What step should a consultant take to ensure that the design accounts for all aspects of the requirements?

    A. Conduct integration performance reviews.

    B. Conduct executive committee review.

    C. Conduct end-to-end solution reviews.

    D. Conduct data migration reviews.

  • Question 276:

    Which two use cases will protect the integrity of order data with activation limitations? Choose 2 answers

    A. Multiple reduction orders can be created for a single order.

    B. Orders can be activated only if they include a product.

    C. New Products can be added to Active Orders.

    D. Products can be removed from Active Reduction Orders.

  • Question 277:

    How would you design a solution to measure the success of the Sales Cloud at UP?

    A. Create an analytic snapshot for standard reports

    B. Customize the Measure Success standard report

    C. Create dashboards based on standard reports

    D. Download and customize a user adoption dashboard from the AppExchange

  • Question 278:

    What are the two basic concepts of Knowledge-Centered Support (KCS)? Choose 2 answers

    A. Creating content as a result of solving issues

    B. Evolving Content-based product lifecycles

    C. Rewarding learning, collaboration, sharing and improving

    D. Developing a knowledge base on the experience of an individual

  • Question 279:

    The VP of sales at Universal Containers wants to be able to see a visual representation of sales by month for each account in salesforcel mobile app.

    What should a consultant recommend to meet this requirement?

    A. Embed a chart on the account page, no other customization needed

    B. Embed a chart on the account page and use a custom link to filter by account

    C. Create a of visualforce page with an embedded chart component for each account.

    D. Create a dashboard component and use chatter feed on the account on salesfrocel

  • Question 280:

    Cloud Kicks has just completed a Sales Cloud implementation and the marketing team is creating campaigns. Cloud Kicks wants to gain feedback on the implementation. What should the Consultant recommend?

    A. Upgrade to the latest Salesforce release.

    B. Sign off on the Statement of work.

    C. Complete a post-mortem.

    D. Undergo training

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