In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?
A. Buy
B. Market
C. Sell and Service
D. Service
Which functionality is NOT included if a customer has a license for 100 IBM Sterling CPQ Direct Sales users?
A. Manage orders placed from quotes through IBM Sterling Call Center.
B. Salesforce.com integration.
C. Ability to create catalog and pricing data in Sterling.
D. Ability to use the configurator APIs for building of custom mobile apps for enterprise sales people on the road.
What are the key trends driving the Commerce space?
A. Customers expect highly personalized and rich interaction.
B. Businesses are becoming product-centric.
C. Customers want to simplify shopping by using one channel for a given transaction.
D. None of the above.
What are the complexities that an enterprise strength configurator solution must be able to handle?
A. Meet the functional requirements of the configuration problem at hand.
B. Make it easy for various user types to configure a solution.
C. Provide acceptable response times even if models grow large.
D. All of the above.
What are approval rules?
A. Rules that if triggered approve discounts given on a quote.
B. Rules that determine who has to approve next.
C. Rules that are programmed into the system to facilitate approval workflow.
D. Rules that determine if an approval is necessary for a quote.
In what phase of the Smarter Commerce lifecycle does IBM Sterling Configure Price Quote (CPQ) solution fit into?
A. Sourcing and procurement of goods and services.
B. Servicing customer needs across multiple channels.
C. Selling and fulfillment across channels.
D. Personalization and marketing across all channels.
The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.
A. budget and plan marketing campaigns across channels
B. build an ongoing dialog with shoppers using triggers and actions
C. deliver a personalized shopping experience based on user identity
D. leverage marketing analytics to tune marketing activities
What are the solution capabilities of WebSphere Commerce platform?
A. Sell across direct and extended channels.
B. Support for marketing and merchandizing across channels.
C. Both A and B.
D. Manage enterprise wide product and customer information
In which deployment option is the Salesforce.com integration supported?
A. IBM Sterling CPQ on premise
B. IBM Sterling CPQ SaaS Premium
C. IBM Sterling CPQ on Cloud
D. All of the above.
Which of the following is NOT a key benefit of using Global Inventory Visibility?
A. Reduce the cost of processing a return.
B. Increase customer satisfaction with accurate promising.
C. Complete view of all supply and demand.
D. Better inventory utilization.
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