Microsoft Microsoft Certifications MB-210 Questions & Answers

• Question 121:

  You are the Dynamics 365 administrator for a group of financial advisors.

  Advisors must use one business process flow to guide them through the standard lead to invoice process.

  Each entity has the following number of stages and steps:

  

  You need to modify the business process flow to make it valid. What should you reduce?

  A. total number of steps

  B. number of steps per stages

  C. number of entities

  D. total number of stages

  Correct Answer: D

  The total number of stages here would be 50 which is more than the maximum limit of 30.

  Reference: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/business-process-flows-overview?view=op-9-1

• Question 122:

  You manage a Dynamics 365 Sales environment.

  You need to ensure that all possible activities are automatically converted to leads by using the record creation rule.

  Which three activities can you convert to leads? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. Service activity

  B. Email

  C. Phone call

  D. Task

  E. Custom activity

  Correct Answer: ABE

• Question 123:

  An order uses quote and order functionality in Dynamics 365 Sales. Multiple quotes may be provided to customers at one time. Quotes are revised often.

  Which two opportunities can you close as won? Each correct answer presents a complete solution.

  NOTE: Each correct selection is worth one point.

  A. an opportunity that has quotes in the draft status

  B. an opportunity that has quotes in the won status

  C. an opportunity that has quotes in the active status

  D. an opportunity that has quotes in the revised status reason

  Correct Answer: BD

• Question 124:

  Note: This question Is part of a series of questions that present the same scenario. Each question In the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while

  others might not have a correct solution.

  After you answer a question in this section, you will NOT be able to return to It. As a result, these questions will not appear In the review screen.

  You are a Dynamics 36S Sales system administrator.

  The sales team warns to use automated conversation starters. You need to ensure that the controls are available to developers.

  Solution: Disable JavaScript and disable pop-up blockers.

  Does the solution meet the goal?

  A. Yes

  B. No

  Correct Answer: A

• Question 125:

  A company uses Dynamics 365 Sales Professional.

  A new enterprise sales team must be created. The sales manager will be responsible for adding members and removing members from the team.

  You need to create the new sales team.

  Which two values must you configure? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Team channel name

  B. Team name

  C. Team description

  D. Team administrator

  E. Business unit name

  Correct Answer: BE

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/manage-teams

• Question 126:

  You are a Dynamics 365 Sales administrator. You create a discount list.

  The sales team needs to use the discount list for opportunities.

  You need to ensure that the discount list is available and that products are discounted as expected.

  To what should you associate the discount list?

  A. Price list

  B. Product

  C. Price list item

  D. Product family

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-price-lists-price-list-items-define-pricing-products

• Question 127:

  You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.

  User1 asks a user named User2 to assist with the opportunity while she is on vacation.

  You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity.

  What should you do?

  A. Share the record with User2

  B. Grant User2 the security role

  C. Instruct User2 to follow the record

  D. Add User2 to the Sales team

  Correct Answer: A

  Reference: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/security-dev/use-record-based-security-control-access-records#sharing-records

• Question 128:

  You manage a Dynamics 365 environment. A user named User1 begins work on an opportunity.

  User1 asks a user named User2 to assist with the opportunity while she is on vacation.

  You need to ensure that User2 can access the opportunity and that User1 retains ownership of the opportunity.

  What should you do?

  A. Share the record with User2

  B. Grant User2 the stakeholder role

  C. Grant User2 the security role

  D. Instruct User2 to follow the record

  Correct Answer: A

  Note: There are several versions of this questions with two different correct answers. The other possible correct answer is:

  Add User2 to an Access team.

  Other incorrect answers you may see in the exam include the following:

  1.

  Grant User2 the stakeholder role

  2.

  Assign the record to User2.

  3.

  Add User2 to the Owner team.

  Reference: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/security-dev/use-record-based-security-control-access-records#sharing-records

• Question 129:

  You manage Dynamics 365 environments for client organizations.

  A client suspects they are losing business. The client must be able to capture reasons each time an opportunity is lost.

  You need to configure Dynamics 365 to ensure that you can capture the required information.

  Which field should you configure?

  A. Opportunity status reason

  B. Opportunity close status

  C. Opportunity status

  D. Opportunity close status reason

  Correct Answer: A

• Question 130:

  You are a Dynamics 365 Sales administrator for an organization.

  The organization is no longer going to sell a product in the product catalog.

  You need to ensure that the product is no longer available for selection by sales staff.

  What should you do?

  A. Retire the product

  B. Edit the name

  C. Delete the product

  Correct Answer: A

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/retire-product