Microsoft Microsoft Certifications MB-210 Questions & Answers

• Question 11:

  You need to set up the required sales tracking for multinational customers.

  Which two actions should you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Create a primary account for the customer and contacts for each country of operation.

  B. Create each country sales territory as a sub-territory of the global territory.

  C. Associate the customer accounts for each country with the primary account.

  D. Create a primary account for the customer and assign it to the global territory.

  E. Associate the accounts in each country with the country sales territory in which it is located.

  Correct Answer: BE

  Reference: https://docs.microsoft.com/en-us/power-platform/admin/set-up-sales-territories-organize-business-markets-geographical-area

• Question 12:

  You need to make the appropriate change to the system to ensure that statistics are correct in time for each manager/salesperson meeting. What should you do?

  A. Create a workflow for the Goals entity

  B. In the Goals section of App Settings, select Actuals

  C. In the Business Management section of Settings, configure Goal Metrics

  D. In the Goals Settings section of App Settings, select Rollup recurrence

  Correct Answer: D

  The number of tickets each salesperson sells must be totalled only at the end of the month, before the monthly meeting between the salesperson and their manager. Salespeople must not be able to check the quantity sold in the system daily.

• Question 13:

  You need to choose where to enter the other show names in the system. Where should you add the shows?

  A. Product

  B. Accounts

  C. Contacts

  D. Competitor

  Correct Answer: D

• Question 14:

  You need to configure the system for all the large quantity pricing requirements. What should you do?

  A. Create a workflow for price list

  B. Create a quote with a write-in product

  C. Create an opportunity.

  D. Create a product catalog

  Correct Answer: D

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/set-up-product-catalog-walkthrough

• Question 15:

  You need to determine the cause of the issue with desktop users and business cards. What is the cause of the issue?

  A. The Al Builder Business Card control needs to be configured for the field on the form.

  B. The field needs to be added to the form.

  C. A business rule needs to be set up to show the field.

  D. The users do not have the appropriate permissions.

  E. Show image on the form is not selected in Form Properties.

  Correct Answer: E

• Question 16:

  You need to add the unfavorable credit and reference check reasons to the RFQ close process. What should you do?

  A. Delete the RFQ Lead record.

  B. Create custom status reasons.

  C. Convert the credit and reference activities to an opportunity.

  D. Add a stage to the business process flow.

  E. Create custom activities for the credit and reference checks.

  Correct Answer: B

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/customize-opportunity-close-experience

• Question 17:

  You need to resolve the missing credit card order.

  Which two actions should you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Convert the email.

  B. Qualify a lead.

  C. Create the order.

  D. Create a contact.

  Correct Answer: AD

• Question 18:

  You need to process CompanyB's order. What should you do?

  A. Activate the quotes.

  B. Create an invoice for CompanyB.

  C. Create an order from each quote per country.

  D. Submit the order for CompanyB.

  Correct Answer: A

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-professional/create-quotes-sales-professional

• Question 19:

  You need to enter information about VendorZ into the system.

  Which two actions should you perform? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Update the contact preference for VendorZ.

  B. Create a new connection type.

  C. Create an account record for VendorZ.

  D. Update the contact preference for CompanyD.

  E. Create a sub-contact record for the vendor for CompanyD.

  Correct Answer: BC

• Question 20:

  You need to resolve the issue for PreferredCustomerA. What should you create?

  A. a product bundle for each country

  B. a playbook category

  C. a price list for the currency of each country

  D. a product catalog for each country

  E. a discount list for Preferred Customers

  Correct Answer: C

  Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/create-price-lists-price-list-items-define-pricing-products