Which target Buyer wants to create personalized and seamless digital customer experiences, while being able to respond to market changes based on insight, thereby improving customer engagement, loyalty and conversion rates?
A. VP of Store Operations
B. VP of Supply Chain
C. Director of Information Technology
D. VP of eCommerce
Which business value statement regarding IBM Watson Commerce Insights capabilities is correct?
A. Delivers a personalized view of data and insights in context of the customer experience, finds hidden opportunities, and takes direct merchandising action based on insights gleaned without switching context or tools.
B. Delivers quick integration with all other Watson Customer Engagements applications, such as Dynamic Pricing and Watson Campaign Automation, under a fully customizable Commerce experience.
C. Integrates all of the available product data and product images into one database that is then easily searchable using Watson Content Hub.
D. Provides a single, personalized view of data and insights, gleamed from automated reporting of internal POS data, performs cognitive pricing actions, and optimizes promotions based on customizable revenue targets.
What feature is only available with IBM Watson Commerce Insights Standard Edition?
A. Commerce Insights Explorer
B. Commerce Insights Analyzer
C. Commerce Insights Assistant
D. Commerce Insights Navigator
What is a typical large size deal for IBM WebSphere Commerce Managed Hosted?
A. S30-50K per month
B. S25-30K per month
C. S15-S25K per month
D. $50K+per month
What is the primary target persona for IBM Commerce Software?
A. Sales managers for small- to medium-sized businesses, especially when they are lacking in IT tools and support, and are looking for efficient and cost-effective solutions.
B. LOB leaders of medium-sized businesses to large enterprises, especially from marketing, merchandising, sales and customer service.
C. LOB leaders of any-sized businesses, especially from marketing, eCommerce, transportation and logistics and IT.
D. LOB leaders of any-sized businesses, especially when they already use IBM's Watson Supply Chain solutions.
Which Omni-Channel Commerce offering includes anomaly detection to help companies identify hidden situations that may be impacting their business?
A. Digital Commerce
B. Digital Analytics
C. Customer Insights
D. Commerce Insights
Which is the replacement to IBM Commerce on Cloud - Commerce Service?
A. IBM WebSphere Commerce On Premise
B. IBM Commerce Insights
C. IBM WebSphere Commerce Managed Hosted
D. IBM Order Management
A client in the B2B space is highly focused on maintaining control of their IT environments and has extensive customizations. Which IBM Commerce Software offering package is MOST appropriate to position to this client?
A. WebSphere Commerce On-Premise Professional Edition
B. WebSphere Commerce On-Premise Enterprise Edition
C. WebSphere Commerce Managed Hosted - Essentials Edition
D. WebSphere Commerce Managed Hosted - Standard Edition
Using Omni-Channel Commerce solutions, what is an expected result from an approach that uses intelligent pricing and promotion planning to maximize sales, profit and customer loyalty?
A. Respond in real-time to changes in competitor pricing, product demand and market conditions, with pricing intelligence to recommend the most appropriate pricing action
B. Know what your customers want before they do and give them the personalized experiences they expect
C. Create a faster and easier buying experience, reduce deal cycle time, and reduce administration costs
D. Deliver a more consistent customer experience across all channels by having a single source for updating digital content
What is IBM Commerce Software?
A. IBM's solution to understanding every customer, by visualizing customer journeys, replaying online sessions and deriving insights that can be applied across channels.
B. IBM's premier solution geared for both online and omni-channel commerce, and omni-channel order orchestration and fulfillment.
C. A powerful digital commerce platform for online and omni-channel commerce, built to deliver personalized and consistent experiences across all customer touchpoints.
D. IBM's analytical tool for predicting customer behavior across channels in order to tailor personalized experiences.
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