Microsoft Microsoft Certifications PL-200 Questions & Answers

• Question 1:

  HOTSPOT

  A company uses Power Apps and Power Automate.

  There is an issue with the existing flow in the test environment. Development changes are allowed in the test environment.

  You need to troubleshoot the issue with the flow.

  Which command should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  1.

  Turn Off > enable making changes/before making changes to the FLOW.

  2.

  Edit > actually get into the flow and modify the OBJECT within the flow. https://learn.microsoft.com/en-us/power-automate/edit-solution-aware-flow

• Question 2:

  HOTSPOT

  A bank uses Power BI visualizations to help determine whether they should loan money to a customer. The bank has three different visuals that are part of a Power BI report. The bank uses a set of four risk variables that indicate whether the

  customer is creditworthy.

  You must create a mechanism so that bank employees can change the values of the four risk variables. Changes to the value of any variable must cause the three visualizations to update.

  You need to create the solution.

  Which action should you perform? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Embed a Power BI report in a model-driven app You can embed a Power BI report in a model-driven app main form.

  Box 2: Use the Power BI service.

  The Power BI cloud service works with Microsoft Dataverse apps to provide a self-service analytics solution. Power BI automatically refreshes the app's data displayed. With Power BI Desktop or Microsoft Excel, Power Query for authoring

  reports and Power BI for sharing dashboards and refreshing data from model-driven apps, your users have a powerful way to work with your app's data.

• Question 3:

  HOTSPOT

  You create a Microsoft Power Platform help desk solution.

  You need to create a dashboard that displays information on help desk cases that are handled each week.

  Which dashboard components should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Area chart

  Box 2: System chart

  System charts are organization-owned charts, which makes them available to anyone with access to read the data running the app. System charts can't be assigned or shared with specific app users.

  Box 3: Personal dashboard

  Box 4: Personal dashboard

  Box 5: Area chart

  Reference:

  https://docs.microsoft.com/en-us/powerapps/user/add-powerbi-dashboards https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-edit-system-chart

• Question 4:

  HOTSPOT

  You are setting up Power Apps security for a company. The company has a CEO, two vice presidents, and 10 managers. Five support representatives report to each manager.

  You set up Manager Hierarchy so managers are able to view data only for the representatives who report to them. The CEO must be able to view all data for everyone. All support representatives must be able to view customer information in

  each other's data across all managers.

  You need to resolve issues that arise during testing.

  What should you do? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

• Question 5:

  HOTSPOT

  You are using power Automate to create a list of customers from a Microsoft Excel file,

  The list must contain customers who meet one of the following criteria:

  1.

  Sales of less than $500,000.

  2.

  Customers who are on credit hold.

  3.

  You need to create a condition to filter the list Of customers.

  How should you complete the filter condition? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point

  Hot Area:

  

  Correct Answer:

  

  Box 1: or

  Or: Takes two arguments and returns true if either argument is true.

  Box 2: equals(item()?['credithold'],'true')

  Equals: Returns true if two values are equal.

  For example, if parameter1 is someValue, this expression returns true:

  equals(parameters('parameter1'), 'someValue')

• Question 6:

  HOTSPOT

  You are creating a business process flow for a Power Apps app.

  The business process flow must meet the following requirements:

  1.

  Must be available offline.

  2.

  Send an email to the team when a record is created.

  You need to set up business process flow.

  What should you do? To answer, select the appropriate options in the answer area.

  Each correct selection is worth one point

  Hot Area:

  

  Correct Answer:

  

• Question 7:

  HOTSPOT

  A company uses a model-driven Power Apps app in a new environment. The base language is English.

  You need to configure French and Spanish.

  Which configuration component should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Language packs

  Before users can start using a Language Pack to display a language, the Language Pack must be enabled in your organization.

  Box 2: Environment

  Enable the language

  These settings can be found in the Microsoft Power Platform admin center by going to Environments > [select an environment] > Settings > Product > Languages.

  Reference: https://docs.microsoft.com/en-us/power-platform/admin/enable-languages

• Question 8:

  HOTSPOT

  You have a model-driven app. You create five Microsoft Excel templates for analyzing customer data.

  Four of the templates must be available to all users. The remaining template must be available only to you. You configure the appropriate security roles for users.

  You need to determine how to upload the Excel templates.

  Which method should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: In the Settings menu, select Document Templates

  Templates uploaded from the Settings page are available to all users. You don't need to take any further action.

  Administrators can use the Settings page to upload the Excel template. A template uploaded in Settings is available to all users.

  For admins: Upload the Excel template

  1.

  Go to Settings > Templates > Document Templates.

  2.

  Click Upload Template.

  3.

  Drag the Excel file into the dialog box or browse to find and upload the file.

  4.

  Upload Template dialog box.

  5.

  Click Upload.

  Box 2: In the view for the email records, select Excel templates

  Note: For non-admins or admins wanting to create a personal template: Upload the Excel template

  Open a page with a list of records, for example, the list of Sales Opportunities. Go to Sales > Opportunities > My Open Opportunities.

  1.

  On the menu bar, click Excel Templates > Create Excel Template.

  2.

  Click Excel Template > Upload.

  3.

  Click Upload to add the Excel template.

  4.

  Drag the file into the dialog box or browse to find and upload the file.

  5.

  Click Upload.

  Reference: https://docs.microsoft.com/en-us/power-platform/admin/analyze-your-data-with-excel-templates

• Question 9:

  HOTSPOT

  You are a Dynamics 365 Customer Service administrator.

  Users report that the main form does not display data from other entities or allow them to edit data from other entities.

  You need to embed information from other entities in the form and allow users to edit the data.

  Which actions should you perform? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-edit-quick-create-forms

  https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/create-edit-quick-view-forms

• Question 10:

  HOTSPOT

  You are a Dynamics 365 Customer Service administrator.

  A user must be able to view system posts and activities in a dashboard.

  You need to create the dashboard for the user.

  Which components should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Timeline The timeline helps agents see all customer interaction history across channels, personnel, and the support lifecycle. The timeline is used across Dynamics 365 applications to capture activities like notes, appointments, emails, tasks, and more, to ensure that all interactions with the customer are tracked and visible over time. Agents use the timeline to quickly catch up on all of the latest activity details with the customer to provide the most personalized support experience.

  Box 2: Lists

  Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-timeline-admin