Microsoft Microsoft Certifications PL-200 Questions & Answers

• Question 271:

  HOTSPOT

  You need to design the guest check-in solution.

  Which technologies should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Canvas app

  Current environment. Check-in process

  Guests wait in lines to check in and obtain name badges. At this time, guests can specify any dietary restrictions and select their activity preference. This can result in long wait times and crowding at the front desk.

  For health and compliance reasons, guests must answer a series of questions with a yes or no answer during check-in. The front desk will ask and record these answers for the resort's records.

  Box 2: Dynamics 365 for phones and tablets

• Question 272:

  HOTSPOT

  You need to embed the check-in solution into the communication solution. To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Power Apps Web Studio

  Scenario: The check-in solution must continue to function if there are internet issues. If the self-service kiosks are not available, staff must be able to use the check-in solution from within their communication solution.

  PowerApps Studio is a browser application used to edit your apps. PowerApps Studio includes a drag-and-drop canvas in the center of the screen and a screen or object list pane on the left. Properties, Rules, and Advanced Properties for

  selected screens or controls are displayed in the right pane.

  Box 2: in a tab

  You can customize the Teams experience by adding Power Apps canvas apps to your channels in Teams using the PowerApps tab.

• Question 273:

  HOTSPOT

  A guest asks about the start time of a specific scheduled event and wants to know what the snow conditions will be like during their stay.

  You need to determine how to design the chat solution to answer those questions.

  What should you do? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Load the extracted topic into a variable

  Power Virtual Agents uses entities to understand and identify a specific type of information from a user's responses. When saving the identified information to a variable, a variable type will be associated with it. The variable type is analogous

  with the entity.

  In Power Virtual Agents, a topic defines a how a bot conversation plays out.

  A topic has trigger phrases – these are phrases, keywords, or questions that a user is likely to type that is related to a specific issue – and conversation nodes – these are what you use to define how a bot should respond and what it should

  do.

  Box 2: Create a custom entity

  The prebuilt entities cover commonly used information types, but on some occasions, such as when building a bot that serves a specific purpose, you'll need to teach the bot's language understanding model some domain-specific knowledge.

  Reference:

  https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

• Question 274:

  HOTSPOT

  You need to design the guest check-in solution.

  Which technologies should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Canvas app Current environment. Check-in process

  1.

  Guests wait in lines to check in and obtain name badges. At this time, guests can specify any dietary restrictions and select their activity preference. This can result in long wait times and crowding at the front desk.

  2.

  For health and compliance reasons, guests must answer a series of questions with a yes or no answer during check-in. The front desk will ask and record these answers for the resort's records. Box 2: Dynamics 365 for phones and tablets

• Question 275:

  HOTSPOT

  You need to design the resort portal's email registration process.

  Which solutions should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

• Question 276:

  HOTSPOT

  You need to configure a Power Automate flow to send the email with the results to the client.

  What should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Apply to each

  You can use the Apply to each action to process a list of items periodically.

  Box 2: Do until

  The Do Until control in Power Automate is a loop that repeatedly forces an action until a certain condition becomes true.

• Question 277:

  HOTSPOT

  You need to configure a Power Automate flow to send the email with the results to the client.

  What should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Set Table table to Qualification and Column filter to statuscode.

  Box 2: Loop through related qualification records and complete if all are in Complete status.

  The new process for completing a service request must automate the following:

  1.

  Set the Service Request record status to Complete when work on all Qualification records is finished.

  2.

  Send an email to the client with the results when the service request is completed. The email must list each qualification as either Valid or Not Valid, depending on the verification.

• Question 278:

  HOTSPOT

  You need to coordinate updates and deployment for managed solutions containing completed work without disrupting the system.

  What should you do? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Deploy a patch with the changes made from the current solution.

  Scenario:

  The Onsite Visit managed solution has a table that is not in the Verification Process Automation managed solution. This table must be upgraded prior to the go-live date without the other shared components.

  Box 2: Deploy a full copy of the original solution using the upgrade option. Then, deploy the new solution by using the update option.

  Scenario: All components required for the verification process must be included in a new solution.

  Corporate security requires that deployments to non-development environments must be automated using service accounts.

  Managed solutions are used to move customizations from the development environment to other higher-level environments. These solutions are created and maintained by the power users and provided to internal IT for deployment when they

  are ready.

  Note:

  Upgrade This is the default option and upgrades your solution to the latest version and rolls up all previous patches in one step. Any components associated to the previous solution version that are not in the newer solution version will be

  deleted. This is the recommended option as it will ensure that your resulting configuration state is consistent with the importing solution including removal of components that are no longer part of the solution.

  Update This option replaces your solution with this version. Components that are not in the newer solution won't be deleted and will remain in the system. This option is not recommended as your destination environment will differ in

  configuration from your source environment and could cause issues that are difficult to reproduce and diagnose.

• Question 279:

  HOTSPOT

  You create a desktop flow to interact with a certification authority's website.

  You need to get data in and out of the desktop flow.

  How should you set up the input and output parameters?

  To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Connect by using the Dataverse connector from the desktop flow and retrieve the qualification data.

  All information sent by clients for services is stored in Microsoft Dataverse with a model-driven app as the interface.

  Qualification verification

  The qualification table contains details about an individual school degree, professional qualifications, and other qualifications that must be verified.

  A service request can have one or more Qualification records associated with it.

  Record status is pending verification until the initial team member finishes, at which point the member changes the status to Complete.

  When all qualification records related to a service request are verified either by manual or automated processes, the results are made available to ADatum Corporation's client.

  In the rare event that results are questioned, a new service request is created and verified independently of the previous work that took place.

  Box 2: Send data from the desktop flow to a cloud flow to update the qualification record.

  To complete a service request, users perform the following actions:

  Send a templated email by using Microsoft Outlook to the client after all qualifications for a service request are checked.

  Change the service request status to Completed. Currently, service requests do not indicate when all Qualification records are addressed.

• Question 280:

  HOTSPOT

  You need to address the executive's concerns regarding unnecessary data access.

  Which security changes should you make? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Box 1: Assign records to a service account and add the team member doing the verification by using an access team. When to use access teams

  1.

  The teams are dynamically formed and dissolved. This typically happens if the clear criteria for defining the teams, such as established territory, product, or volume aren't provided.

  2.

  The team members require different access rights on the records. You can share a record with several access teams, each team providing different access rights on the record. For example, one team is granted the Read access right on the account and another team, the Read, Write and Share access rights on the same account.

  3.

  A unique set of users requires access to a single record without having an ownership of the record.

  Box 2: Assign records to the QV team when the service request is completed.

  Issues: More employees than are required can access individual client information and continue to have access after a service request is completed.

  Management has decided to create a new qualification verification (QV) role to help ensure that clients get the most accurate results. This role examines completed work to ensure that nothing is missed.

  When users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.