Microsoft Microsoft Certifications PL-200 Questions & Answers

• Question 51:

  HOTSPOT

  You configure an alert in Power BI.

  You need to alert users when the value of a tile exceeds a threshold. To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/power-bi/create-reports/service-set-data-alerts

• Question 52:

  HOTSPOT

  A company uses Common Data Service to manage account and contact information.

  The company plans to use the AI Builder model to make key business decisions.

  You need to integrate prebuilt AI Builder models with Power Automate flows.

  Which models should you use? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/ai-builder/prebuilt-sentiment-analysis https://docs.microsoft.com/en-us/ai-builder/prebuilt-key-phrase https://docs.microsoft.com/en-us/ai-builder/prebuilt-text-recognition

• Question 53:

  HOTSPOT

  You set up a new instance of Dynamics 365 for Customer Service.

  Users report a variety of issues working with cases on mobile devices.

  You need to configure the mobile app to be able to view cases.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  1.

  User is able to login but can't see Case Records --> "Configure Mobile Settings on Case Entity Level"

  2.

  Users can open cases but cannot see the subject of the case - "configure mobile settings at the field level within the case form

  3.

  User reports that they cannot access the system from Dynamics 365 mobile app --> Configure a security role in the mobile permission set of the appropriate user https://docs.microsoft.com/en-us/dynamics365/customer-engagement/mobile-app/set-up-dynamics-365-for-phones-and-dynamics-365-for-tablets

• Question 54:

  HOTSPOT

  You are designing a canvas app that connects to Common Data Service.

  You need to configure the app to meet the requirements and ensure that the canvas app is available offline.

  What should you implement? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/offline-apps

• Question 55:

  HOTSPOT

  You are a Dynamics 365 Customer Service administrator.

  You need to configure the following automation for the sales team:

  1.

  Send an email when the status changes on an Opportunity.

  2.

  Text the sales manager when an Opportunity is created.

  3.

  Create a Wunderlist task when an Opportunity is open for 30 days.

  Which tool should you use for each requirement? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

• Question 56:

  HOTSPOT

  You are a Dynamics 365 Customer Services administrator. You have a Production instance and Sandbox instance.

  Users record Production instance data in the Sandbox instance.

  You need to ensure that the users only record data in the Production instance.

  Which security function needs to be edited to prevent access to the Sandbox? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/power-platform/admin/control-user-access

• Question 57:

  HOTSPOT

  You need to ensure that there are no leads for a customer before you create a new opportunity for the customer.

  How can you use duplicate detection rules to achieve this goal? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  The rule must be created as follow

  -Base Record Type: Opportunity

  -Matching Record Type: Lead

  -Base Record field: Account

  - Matching Record field: Parent Account for Lead (or another if you use a different one)

  -Criteria: Exact Match So answer is Opportunity - Account

• Question 58:

  HOTSPOT

  You create workflows to automate business processes.

  You need to configure a workflow to meet the following requirements:

  1.

  Be triggered when a condition is met.

  2.

  Run immediately.

  3.

  Perform an action when a condition is met.

  You need to create a workflow that automatically sends emails based on a mail merge template. To answer, select the appropriate configuration in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  1) Be triggered when a condition is met - Subject contains data 2) Run Immediately - Configure the workflow to run now 3) Perform an action when a condition is met - send an email

• Question 59:

  HOTSPOT

  The owner of a company needs to know who signs into the system.

  You need to ensure that the owner can view the user audit logs.

  Where does each action need to be performed? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/power-platform/admin/audit-data-user-activity

• Question 60:

  HOTSPOT

  You are a Dynamic 365 administrator. You create a new solution in Dynamics 365.

  You need to help end users understand which actions to take next and ensure that user interaction occurs in manageable steps.

  Which actions should you perform? To answer, select the appropriate options in the answer area.

  NOTE: Each correct selection is worth one point.

  Hot Area:

  

  Correct Answer:

  

  Reference: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/customize/business-process-flows-overview