Microsoft Microsoft Certifications PL-600 Questions & Answers
Question 151:
HOTSPOT
You are designing a Microsoft Power Platform solution for a national repair service. The service has a 24-hour call center for customers to call and schedule repairs.
The solution dispatches a technician to troubleshoot and repair customer issues. Customers sign into a customer portal to view and log information concerning the repairs. The repair service contracts with third party technicians for repair jobs.
The solution must meet the following requirements:
1.
Dispatch technicians to troubleshoot and repair customer issues.
2.
Call center must log customer issues.
3.
Third-party technicians must be able to access assigned repair service jobs.
You need to recommend an authentication strategy.
Which authentication models should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Box 1: Azure AD and a security role.
Call center must log customer issues.
Box 2: Azure AD and a web role.
Dispatch technicians to troubleshoot and repair customer issues.
Box 3: Authenticated user and a web role
Third-party technicians must be able to access assigned repair service jobs.
Before you grant authenticated users access to table permissions or restricted pages, they must first be assigned to a web role.
Authenticated users
Enabling the Authenticated Users Role makes it the default web role for all users. This role is commonly used to provide a predetermined access for users that aren't associated to any other roles. Keep in mind that users can have multiple
web roles, but there can only be one Authenticated Users web role for authenticated users.
You are working with a customer to plan a go-live deployment to their production environment. The solution includes several apps and environment variables. The superuser team manages the production environment that is secured by using
a specific environment Azure AD security group.
The following issues have been identified:
1.
The superuser team cannot access make.powerapps.com to open and set the environment variables.
2.
Users are added to the environment Azure AD security group and are not able to access the model-driven app.
3.
Users are added to the environment Azure AD security group and are not able to access the canvas app.
You need to resolve the issues.
What should you do? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Box 1: System Customizer
System Customizer - Has full permission to customize the environment. However, users with this role can only view records for environment entities that they create.
Box 2: Assign the Basic User role.
Can run an app within the environment and perform common tasks for the records that they own.
Note: A user's ability to see and use apps is controlled by sharing the application with the user. Sharing of canvas apps is done directly with a user or Azure AD group but is still subject to Dataverse security roles. Sharing of model-driven apps
is done via Dataverse security roles.
Box 3: Add users to an Azure AD Security Group.
Sharing of canvas apps is done directly with a user or Azure AD group but is still subject to Dataverse security roles.
Incorrect:
* Office Collaborator role Has Read permission to tables where a record from these tables was shared with the organization. Does not have access to any other core and custom table records. This role is assigned to the Office Collaborators owner team and not to an individual user.
You are designing a solution to continually import data from several data sources into Microsoft Dataverse.
The solution must meet the following requirements:
1.
Include integrated error handling for records that fail to import successfully into Dataverse.
2.
Augment data with Al and machine learning models.
You need to select a component for each requirement.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Box 1: Analytic workflow
Augment data with Al and machine learning models.
The analytical workflow is the process in which an organization “data professionals,” that is, data scientists, data engineers and business analysts, work together to identify, cleanse, mine, filter, pivot, and exploit data for insights and business
value.
Box 2: Power Apps dataflow
Include integrated error handling for records that fail to import successfully into Dataverse.
You are a Microsoft Power Platform architect gathering solution requirements for a customer. Management uses three different systems to locate asset inventory and contract details.
Management must view inventory with the ability to select assets and view additional details. Sales representatives have issues locating assets based on specific features in a timely manner when working with customers.
You need to prioritize the requirements.
Which priority should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Explanation:
Box 1: Non-functional
Sales representatives have issues locating assets based on specific features in a timely manner when working with customers.
Requirements are commonly referred to as either functional or non-functional. Functional requirements describe what the solution needs to do or its behaviors, and non-functional requirements commonly describe non-behavior aspects of the
solution such as performance requirements.
Incorrect:
Prioritizing feature requests
Priority Quadrants chart
After you've listed all your feature requests, you should triage the requests into the quadrants shown in the following chart.
*
Quick Wins
The requests in this quadrant should be prioritized first. Quick Wins are requests that have high impact to the business, yet are easy to implement.
*
Time Consumers
Time Consumers take up a lot of time, but provide little impact. They might come from people in upper management who don't directly use the app. When facing these situations, you can share the Priority Quadrants chart to explain how
decisions were made. You might help them understand or you might learn that something is more impactful than you thought.
Box 2: Functional
Management must view inventory with the ability to select assets and view additional details.
Requirements are commonly referred to as either functional or non-functional. Functional requirements describe what the solution needs to do or its behaviors, and non-functional requirements commonly describe non-behavior aspects of the
solution such as performance requirements.
Incorrect:
* Big Investments These requests provide high impact to the business, but are difficult to implement due to one or more of the following reasons: Requires additional investment (such as a new service) Requires development by pro developers or an external business partner Takes a long time (more than a week) to create the feature
Involves multiple stakeholders across different departments Reference: https://learn.microsoft.com/en-us/power-apps/guidance/planning/prioritizing-features https://learn.microsoft.com/en-us/training/modules/work-with-requirements/3-functional-requirements
Question 155:
HOTSPOT
A legal services organization uses Microsoft SharePoint for case management and documentation. The organization plans to migrate its case data and manual processes to the Microsoft Power Platform and Microsoft Dataverse. Case data is confidential and is disclosed only to the employees assigned to a case.
The organization has the following requirements:
Lawyers must manage their assigned legal cases and case documentation in one app.
Paralegals must be able see a lawyer's case details only when invited by the case lawyer.
Paralegals retain access to the case documentation by using the existing SharePoint permissions.
You need to identify which components will satisfy the requirements without any custom development.
Which components should you use?
To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Explanation:
Box 1: Microsoft Teams channel app for lawyers only
Lawyers must manage their assigned legal cases and case documentation in one app.
Box 2: Canvas app
Paralegals must be able see a lawyer's case details only when invited by the case lawyer.
Paralegals retain access to the case documentation by using the existing SharePoint permissions.
You can create a canvas app with data from Microsoft Lists.
You can create the app from within Power Apps or SharePoint Online.
You are performing a fit gap requirements analysis.
You need to select Microsoft Power Platform components to satisfy the requirements.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Explanation:
Box 1: Power Virtual Agents
Power Virtual Agents lets you create powerful AI-powered chatbots for a range of requests — from providing simple answers to common questions to resolving issues requiring complex conversations.
Incorrect:
* Dynamics 365 Customers Voice
Microsoft Dynamics 365 Customer Voice (previously known as Forms Pro) is a customer feedback management tool that enables you to create surveys and track responses, making gathering feedback easier than ever before.
Box 2: Dynamics 365 Finance
Dynamics 365 for Finance and Operations is an Enterprise Resource Planning (ERP) system that enables medium to large-sized businesses to automate and manage their global operations. It provides real-time visibility to support decision-
making, forecast future outcomes, and foster organizational growth.
Box 3: Power Automate
Power Automate is a service that helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more.
A company uses Dynamics 365 Field Service to manage onsite services provided by frontline workers.
The company has the following requirements:
Onsite inspectors must be able to collaborate with remote inspectors to carry out inspections.
Customer support teams must be able to easily manage and maintain knowledge articles based on customer questions and feedback.
You need to recommend a product that can be implemented for each requirement.
Which products should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Explanation:
Box 1: Dynamics 365 Remote Assist
Onsite inspectors must be able to collaborate with remote inspectors to carry out inspections.
Share your real-time view with experts remotely to get the help you need, and stay hands-free on HoloLens or Dynamics 365 Remote Assist mobile.
Manage work orders and more
Launch Dynamics 365 Remote Assist mobile directly from a Field Service mobile booking and post call info to the associated work order's timeline.
Box 2: Dynamics 365 Customer Service
Create and manage knowledge articles
Important
Knowledge management is available out of the box through the Customer Service Hub app module, and it works with other customer service apps as well. Articles that are created in the Customer Service Hub will be available in the Dynamics
A company plans to use a combination of model-driven and canvas apps for data interaction and Power BI for data reporting.
The company has the following requirements:
Share a canvas app with the auditor team.
Ensure account balance values in Power BI are only viewable by the investment team.
Streamline user administration and role assignment.
You need to recommend a security component to use for each requirement.
Which security components should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Explanation:
Box 1: Azure Active Directory security group
Share a canvas app with the auditor team.
Share a canvas app with your organization
After you build a canvas app that addresses a business need, specify which users in your organization can run the app and who can modify and even re-share it. Specify each user by name, or specify a security group in Azure Active
Directory (Azure AD). If everyone would benefit from your app, specify that your entire organization can run it.
Box 2: Report access
Ensure account balance values in Power Bl are only viewable by the investment team.
Share Power BI reports and dashboards with coworkers and others
When you share a report or dashboard, the people you share it with can view it and interact with it, but can't edit it. The recipients see the same data that you see in the reports and dashboards. They also get access to the entire underlying
dataset, unless row-level security (RLS) is applied to it. The coworkers you share with can reshare with their coworkers if you allow them to.
Box 3: Manager Hierarchy model
Streamline user administration and role assignment.
Hierarchy security to control access
The hierarchy security model is an extension to the existing security models that use business units, security roles, sharing, and teams. It can be used in conjunction with all other existing security models. The hierarchy security offers a more
granular access to records for an organization and helps to bring the maintenance costs down. For example, in complex scenarios, you can start with creating several business units and then add the hierarchy security. This will achieve a
more granular access to data with far less maintenance costs that a large number of business units may require.
Obtain formal approval that an app meets customer-provided criteria.
Confirmation that an app can manage expected peak loads.
Which test types should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Explanation:
Box 1: UI testing
Mimic a user using an app.
Power Apps test framework
Business value
App makers and testers can leverage the Power Apps test framework to create UI automation and end-to-end tests for their canvas apps. App makers can catch and react to issues early as they move across environments, test out the latest
service versions, or push updates to their existing production applications.
Feature details
Use Power Apps test framework to automate your UI testing for canvas apps.
Create and organize test suites and test cases for your app in a new test designer.
Capture your actions and create test steps automatically by using an intuitive recorder.
Manually create test steps and validate expected results by using new Power Apps testing expressions.
Play back your tests to quickly identify issues early and understand any failures.
Box 2: Acceptance testing
Obtain formal approval that an app meets customer-provided criteria.
User acceptance tests
A user acceptance test (UAT) is done by the user of the app instead of the maker. This test is to ensure that what has been built by the makers matches the requirements initially requested by the user.
Box 3: Performance testing
Confirmation that an app can manage expected peak loads.
The company needs to understand how API requests are used so that its solution can be designed within the API limits granted by Microsoft. The company requires the following information:
How API limits are allocated
Which Microsoft Power Platform components count toward its API limits
Which Power Automate flow steps count toward API limits
You need to describe the API allocation for each design consideration.
Which API allocations should you identify? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Hot Area:
Correct Answer:
Explanation:
Box 1: By license How API limits are allocated Entitlement limits
These limits represent the number of requests users are entitled to make each day. The allocated limit depends on the type of license assigned to each user.
If any user exceeds their request entitlement, the administrator would be notified and would be able to assign Power Apps and Power Automate request capacity to that user. Users won't be blocked from using apps for occasional and reasonable overages at this point of time. Box 2: Dataverse, Power Apps, and Power Automate
Which Microsoft Power Platform components count toward its API limits Power Platform API request allocations include use of Power Automate, AI Builder, and Connector APIs. All requests through a connector that result in a Dataverse request will represent 1 Power Platform request. Box 3: Each step counts as one API request
Which Power Automate flow steps count toward API limits
What is a Microsoft Power Platform request?
Requests in Microsoft Power Platform consist of various actions that a user makes across various products. At a high level, below is what constitutes an API request:
* Power Automate – all API requests to connectors, process advisor analysis, HTTP actions, and built-in actions from initializing variables to a simple compose action. Both succeeded and failed actions count towards these limits. Additionally, retries and other requests from pagination count as action executions as well.
Note: Service protection API limits aren't applied against API calls made within workflows, custom workflow activities, or plug-in code. These operations are invoked internally.
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