Microsoft Microsoft Certifications PL-600 Questions & Answers

• Question 81:

  You need to recommend a solution for creating the initial inspection checklists. What should you recommend?

  A. Power Apps Maker portal

  B. Dataverse for Teams

  C. Power Apps Studio

  D. Data Migration utility

  Correct Answer: B

  Scenario: Standardized checklists must be stored in the solution for use by inspectors. A copy must be created when a new inspection is initiated.

  Dataverse for Teams - built on Microsoft Dataverse - provides relational data storage, rich data types, enterprise-grade governance, and one-click solution deployment to the Microsoft Teams app store.

  Dataverse for teams table creation has all of the things that are great about Microsoft Lists, without the major downsides.

  Reference:

  https://docs.microsoft.com/en-us/powerapps/teams/create-table

• Question 82:

  You need to provide the IT team and managers with a mobile solution. How many apps should you recommend?

  A. one app for each job role

  B. one app for each user

  C. one app for all employees of the team

  D. one app for each team of employees

  Correct Answer: A

  Scenario: IT staff needs a mobile solution to see IT cases at the top of the menu since this is their primary focus. Managers need to see all customer dashboards at the top of their menu on their mobile device.

• Question 83:

  You need to select an appropriate app for Relecloud. Which app should you recommend?

  A. Dynamics 365 Field Service

  B. Dynamics 365 Sales

  C. Dynamics 365 Project Operations

  D. Dynamics 365 Customer Service

  Correct Answer: D

  Microsoft Dynamics 365 Customer Service is a module for customer service automation that streamlines case and knowledge management, enables personalized customer service with a 360-degree customer view, and provides visibility into customer service department performance with dashboards and reports.

  Reference: https://docs.microsoft.com/en-us/dynamics365/customer-service/overview

• Question 84:

  You need to provide the IT specialists with design diagrams. What should you provide?

  A. Business process modeler (BPM)

  B. AI Builder

  C. Entity relationship diagram (ERD)

  D. Dynamics 365 Product Visualize

  Correct Answer: A

  Scenario: IT specialists want to design Power BI reports. They need to understand the underlying table relationships of the system.

  Business process modeler (BPM) in Microsoft Dynamics Lifecycle Services (LCS) is a tool that you can use to create, view, and modify repeatable implementations that are based on business process libraries. BPM helps you align your

  business processes with industry-standard processes that are described by the American Productivity and Quality Center (APQC)

  Incorrect Answers:

  D: Product Visualize is a powerful tool of Dynamics 365 that uses augmented reality to aid the sales process where sellers are able to show customers a product right from their sales workflow on a mobile device.

  Reference: https://docs.microsoft.com/en-us/dynamics365/fin-ops-core/dev-itpro/lifecycle-services/bpm-overview

• Question 85:

  You need to create an Agent security role.

  Which three actions should you recommend? Each correct answer presents part of the solution.

  NOTE: Each correct selection is worth one point.

  A. Add security to the seat entity and assign users to the Agents role.

  B. Add security to the Core Records and assign users to the Customer Service Representative role.

  C. Copy the Microsoft Dataverse Basic User role.

  D. Rename the Customer Service Representative role to Agents.

  E. Copy the Customer Service Representative role.

  F. Name the new role Agents.

  Correct Answer: BEF

  Scenario: The security rule for agents must contain the privileges in the default Customer Service Representative security role.

  Create a security role by Copy Role:

  Step 1 (E): Copy the Customer Service Representative role.

  Step 2 (F): Select the New Role Name.

  Step 3: (B): When Copying Role is complete, navigate to each tab, ie Core Records, Business Management, Customization, etc.

  Set the privileges on each tab.

  Reference:

  https://docs.microsoft.com/en-us/power-platform/admin/create-edit-security-role

• Question 86:

  You need to recommend a solution for agents when working with customers to make reservations. What should you recommend?

  A. task flows

  B. Business Process Flows

  C. workflows

  D. Power Automate

  Correct Answer: B

  Business process flows provide a guide for people to get work done. They provide a streamlined user experience that leads people through the processes their organization has defined for interactions that need to be advanced to a conclusion

  of some kind.

  Use business process flows to define a set of steps for people to follow to take them to a desired outcome.

  With business processes flows available as an entity, you can now use advanced finds, views, charts, and dashboards sourced from business process flow data for a given entity, such as a lead or opportunity.

  Scenario:

  1.

  Agents need a solution to replace paper reservation checklists.

  2.

  Agents need dashboards to show a current count of all reservations on the entity.

  3.

  Agents need a way to track reservation issues.

  4.

  Agents need a visual indicator in the interface to determine the reservation step to provide a seamless customer experience.

• Question 87:

  You need to recommend an authentication solution for the planned implementation of Dynamics 365. What should you include in the recommendation?

  A. Use synchronized identities.

  B. Use the Office 365 tenant for Dynamics 365 Customer Service.

  C. Create a new tenant for Dynamics 365 Customer Service.

  D. Use federated identities

  Correct Answer: A

  Scenario: Ensure that employees can sign in to all Microsoft apps by using one set of credentials per employee.

  Synchronized identity. Synchronize on-premises directory objects with Microsoft 365 and manage your users on-premises. You can also synchronize passwords so that the users have the same password on- premises and in the cloud, but

  they will have to sign in again to use Microsoft 365.

  Incorrect Answers:

  D: The benefit of federation is a single sign-on experience across Dynamics 365 Customer Engagement (on-premises) and Dynamics 365 Customer Engagement (on-premises) systems. This type of identity management is useful for large corporations that have hundreds or thousands of established users.

  Reference: https://docs.microsoft.com/en-us/power-platform/admin/manage-user-account-synchronization

• Question 88:

  You need to recommend the field type to use for configuring meal selections during reservation. Which field type should you recommend?

  A. Global Option Set

  B. Lookup

  C. Option Set

  D. Two Options

  Correct Answer: C

  Scenario:

  1.

  Customers can select a meal when they make a reservation and can save the meal choices as a customer preference.

  2.

  The company offers two types of meals: standard and vegetarian. Meal types can be temporarily unavailable. The airline is considering offering other meal types, such as gluten-free and low-sodium options.

  In PowerApps Option set is one of the field types you can use in your Entity. The information type that Option Set stores is a list of text values. And here comes the Option Set advantage - once you define its text values you can centrally

  managed it.

  Example:

  

  Incorrect Answers:

  A: Typically, you use global option sets to set fields so that different fields can share the same set of options, which are maintained in one location. Unlike local options sets which are defined only for a specific attribute, you can reuse global option sets. You will also see them used in request parameters in a manner similar to an enumeration.

  Reference: https://michalguzowski.pl/how-to-work-with-option-set-in-powerapps/

• Question 89:

  You need to recommend technology for accessing historical job placement data. What should you recommend?

  A. Power Virtual Agents chatbots

  B. Virtual tables

  C. Power BI

  D. Power Automate flows

  Correct Answer: B

  A virtual table is a custom table in Microsoft Dataverse that has columns containing data from an external data source. Virtual tables appear in your app to users as regular table rows, but contain data that is sourced from an external

  database, such as an Azure SQL Database. Rows based on virtual tables are available in all clients including custom clients developed using the Dataverse web services.

  Scenario:

  First Up uses an on-premises system to manage current and historical patient data including medications and medical visits.

  The company plans to reference historical data in the existing system. The records held in these systems will not be migrated to the new solution except for medication information.

  The solution must provide a worker appointment booking system that can access worker historical job placement data.

  First Up staff members must be able to view and update worker records. They must be able to see current and historical job placement data on the same form in the new solution.

  Reference:

  https://docs.microsoft.com/en-us/powerapps/maker/data-platform/create-edit-virtual-entities

• Question 90:

  You need to recommend a solution for handling data entry requirements for the mobile audit teams. What are two possible ways to achieve the goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

  A. Canvas app within Power Apps Player

  B. Canvas app within a browser

  C. Dynamics 365 Field Service

  D. Dynamics 365 App for Outlook

  Correct Answer: AB

  Scenario:

  Audit teams must have the ability to view worker information on their mobile devices.

  Audit teams must be able to record data during visits to locations where workers are placed.

  When you create an app, or someone shares an app with you, you can run that app on the Power Apps mobile app or in a web browser.

  Reference:

  https://docs.microsoft.com/en-us/powerapps/user/run-app-browser