Salesforce Salesforce Certifications SALES-CLOUD-CONSULTANT Questions & Answers

• Question 451:

  The Cloud Kicks global sales team has asked for a simpler way to view and manage its Opportunity pipeline. The team is often responsabile for hundreds of deals at a time across multiple countries and currencies. The account executive has suggested using the Kanban view. What are three consideration? Choose 3 answers

  A. The Kanban view can show rollup summaries for currency fields.

  B. The Kanban view can summarize records by currency fields.

  C. The Kanban view displays amounts in the user's currency.

  D. The Kanban view can display a maximum of 200 records.

  E. The Kanban cards display up to 10 fields.

  Correct Answer: BCD

• Question 452:

  Cloud Kicks Sales Team Folder needs to be shared with the following:

  *

  The CEO role, so that view access is granted

  *

  The CEO's assistant, so that view, share, save, rename, and delete are granted

  *

  The Sales Manager for each region, so that view and save are granted

  How should the Consultant configure sharing?

  A. Enable Manage access to the CEO role and subordinates and manage to the assistant profile

  B. Set the CEO role to View, the CEO's assistant user to Manage, and the Sales Manager role to Edit.

  C. Enable Manage Reports in Public folders for CEO role and its subordinates.

  D. Set the CEO role to View All, the CEO's assistant user to Modify All, and the Sales Manager public group to Create.

  Correct Answer: B

• Question 453:

  UC determines that opportunities are taking longer to close than in the past. Which action should the management take to determine the reason behind the additional time to close? Choose 3 answers

  A. Evaluate whether lead conversion rates have decreased over the time

  B. Build a dashboard to display opportunity stage duration

  C. Evaluate whether the complexity of deals have changed over the time

  D. Review the budget allocated to marketing campaigns

  E. Examine user logins rates and activity on open opportunity records

  Correct Answer: BCE

• Question 454:

  Universal Containers currently uses the customizable forecasting feature. A sales representative at Universal Containers has four opportunities for the current quarter that are detailed below:

  $3,500 opportunity in the Best Case forecast category

  $2,000 opportunity in the Commit forecast category

  $1,000 opportunity that has been closed/won

  $1,000 opportunity that has been lost

  What are the sales representatives Best Case forecast for the current quarter?

  A. $2,000

  B. $5,500

  C. $3,500

  D. $6,500

  Correct Answer: D

• Question 455:

  The Service Manager at Universal Containers wants to improve the adoption of public Knowledge Articles and has decided to review published articles that have NOT been updated in the last 90 days, so that out-of-date articles can be refreshed. Which solution will allow the Service Manager to see the articles that need to be reviewed?

  A. Provide the Service Manager with the edit permissions to the standard Knowledge Article reports

  B. Create a custom report for Knowledge Articles that filters the results based on publications status and last modified date

  C. Create a custom list view for Knowledge Articles that filters the results based on publication status and last modified date

  D. Provide the Service Manager with edit permissions to the stand Knowledge Article views

  Correct Answer: B

• Question 456:

  Universal Containers management wants to increase the productivity of its sales representatives. How can work.com be used to meet this requirement? Choose 2 answers

  A. Feedback can be given publicly or privately.

  B. Coaching statistics can be linked to reports

  C. Coaching goals can be linked to reports

  D. Feedback can be requested for the entire sales team

  Correct Answer: AC

• Question 457:

  Joe is the record owner of a Lead. A Lead sharing rule has been defined so that leads owned by Joe are shared with public group called 'Joe's Team'. When the Lead is converted to an Account, Contact, and Opportunity, who will have access to these records assuming that a private sharing model in place on these objects and there are no sharing rules defined for these objects?

  A. Joe, all members of the public group, Joe's Team, and anyone above any group member in the role hierarchy will be able to access the three records.

  B. Joe, all members of the public group, and Joe's Team will be able to access the three records

  C. Joe will be the only person who will be able to access the Account, Contact, and opportunity records.

  D. Joe and anyone above him in the role hierarchy will be able to access the three records

  Correct Answer: B

• Question 458:

  Universal Containers has determined that case list views are slow to load because of the large number of cases in the system Which two actions will improve the performance of the list views? Choose 2 answers

  A. Reduce the number of fields displayed

  B. Restrict visibility on the views

  C. Filter the views by case owner

  D. Remove the filter criteria from the views

  Correct Answer: AC

• Question 459:

  Part of Cloud Kicks' solution design is to incorporate Lightning Experience. The Consultant wants to see if there is an increase in the number of Lightning users. How should a Consultant track this?

  A. Use the Lightning Usage app and look at the monthly data graph.

  B. Create a report on users and add a Lightning component.

  C. Create a report on users and filter for "Lightning user."

  D. Use the Lightning Experience transition Change Management Hub.

  Correct Answer: A

• Question 460:

  Universal Containers allows to its Sales Rep to negotiate up to 5% discount for their opportunities. Discount more than 5% must be send to their Regional Sale Manager (RSM) for the approval. Discount greater than 15% must be able to send to Regional Vice President (RVP) for the approval. What should a consultant recommended to meet these requirement?

  A. Configure a workflow approval task and email to RSM and RVP.

  B. Create two approval processes one for RSM and one for RVP.

  C. Create two step approval processes for the RSM and RVP as approvers.

  D. Configure an approval process for the RSM and workflow for the RVP.

  Correct Answer: C