Salesforce Salesforce Certifications SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 131:

  The warehouse manager has received a new product line of containers. Management wants a spreadsheet of new products and a separate spreadsheet of pricebooks loaded into Salesforce. Which Salesforce data tool should the System Administrator use to meet this request?

  A. Data Import Wizard

  B. Mass Create Records

  C. Data Loader

  D. Mass Transfer Records

  Correct Answer: C

• Question 132:

  Universal Containers has a marketing, team setup as a public group A sales representative would like to engage the marketing team on one opportunity What should the sales representative do to ensure the marketing team can access the opportunity?

  A. Manually share the record with the public group.

  B. Add the public group to the opportunity team.

  C. Change the opportunity owner to the public group.

  D. Add the public group to an opportunity queue.

  Correct Answer: A

• Question 133:

  A System Administrator has set up a new user. How long does the user have to activate the account before the email link expires by default?

  A. 7 days

  B. 5 days

  C. 30 days

  D. 1 0 days

  Correct Answer: C

• Question 134:

  Marketing wants to brand the Salesforce Mobile app to match Universal Containers approved company colors and graphics. Which set of Salesforce Mobile app branding options is available to the Administrator?

  A. Brand Color, Loading Page Color, and Loading Page Logo

  B. Individual Page Colors and multiple Loading Page Logos

  C. Tab Colors, Action Colors, and Loading Page Logo

  D. Loading Page Color, Action Colors, and Loading Page Logo

  Correct Answer: A

• Question 135:

  What happens if some records do not meet the data validation criteria when importing data?

  A. Import process ignores the data validation criteria.

  B. Import process requires user authorization to import the invalid records.

  C. Import process fails only for the records with invalid data.

  D. Import process aborts when it encounters the first invalid record

  Correct Answer: C

• Question 136:

  universal containers (UC) has a Web -to -Case form on its Lightning Customer Community. UC wants to separate Cases into the following product categories: Corrugated Paper, Plastic, Fiberboard, and Metal. UC has added a picklist field to store this data. How can the Case be automatically placed in the correct queue upon submission?

  A. Create Record Types for each picklist value and a Business Process to move each Case to the correct Queue.

  B. Create Assignment Rules based on the picklist values to move Cases to a Queue.

  C. Create an Escalation Rule entry for each picklist value and set to zero minutes.

  D. Create Record Types for each picklist value and assign to each product team's profile.

  Correct Answer: B

• Question 137:

  A Sales Manager wants all Sales Users in the department to see a Dashboard that displays Total Closed/ Won Opportunity Amount by User on a monthly basis. The Opportunity sharing model is private. How can the Administrator meet this requirement?

  A. Create the Dashboard from the Opportunities by User Report, then save it in the shared Dashboard Folder as a Dynamic Dashboard.

  B. Ask the Sales Manager to create the Dashboard from the Opportunities by User Report, select "View Dashboard as Me" and save in the shared Dashboard Folder.

  C. Create the Dashboard from the Opportunities by User Report, select the Sales Manager as RunAs User and Save in the private Dashboard Folder.

  D. Ask the Sales Manager to create the Dashboard from the Opportunities by User Report and save it to her private Dashboards Folder.

  Correct Answer: A

• Question 138:

  Where can a system administrator assign a page layout? Choose 2 answers

  A. Role

  B. Profile

  C. App

  D. Record Type

  Correct Answer: BD

• Question 139:

  Universal Containers uses Accounts In its Sales process but only some users have access to them. New

  users require Read access to Accounts. Two of the new users require Edit access as well.

  How should an Administrator configure access for the new users?

  A. Create a Permission Set to grant Account Edit access to specific users and modify the Standard User profile.

  B. Create a sharing rule for Account View access and another sharing rule for Edit access to specific users.

  C. Create a profile to grant Account View access and a Permission Set to grant Account Edit access to specific users.

  D. Create a profile to grant Account Edit access and a Permission Set to restrict Read access to specific users.

  Correct Answer: C

• Question 140:

  Users cannot save email templates In the "Unfiled Public Email Templates" folder. How could a System Administrator allow users to save emails to this folder?

  A. Go to the profile of each user and check the box for Manage Public Templates.

  B. Go to the email templates and manually share each with the specific users.

  C. Go to the user record and check the box for Manage Public Templates.

  D. Go to the email templates and manually share each with the Profile of the specific users.

  Correct Answer: A