Salesforce Salesforce Certifications SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 1451:

  Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.

  What should an administrator configure to meet these requirements?

  A. Validation rules that ensure that users are entering accurate sales stage Information

  B. Public groups to limit record types and sales processes for opportunities.

  C. Separate record types and sales processes for the different types of opportunities

  D. Different page layouts that control the picklist values for the opportunity types

  Correct Answer: C

• Question 1452:

  The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.

  Which are two considerations the administrator needs to review before setting up this approval process?

  Choose 2 answers

  A. Allow the submitter choose the approver manually.

  B. Create a custom Discount field on the opportunity to capture the discount amount.

  C. Configure two separate approval processes.

  D. Populate the Manager standard field on the sales users' User Detail page.

  Correct Answer: BD

• Question 1453:

  Executives at Cloud Kicks have reported that their dashboards are showing Inaccurate data. The administrator has discovered that users have been changing the source reports.

  Which two actions should the administrator take to preserve the integrity of the source reports?

  Choose 2 answers

  A. Move the dashboard reports to the view-only folder.

  B. Change the dashboard to be a dynamic dashboard.

  C. Create a new report folder with viewer access.

  D. Move the dashboard to the user's private folder.

  Correct Answer: AB

• Question 1454:

  Cloud Kicks Is working on a better way to track its product shipments utilizing Salesforce. Which field type should an administrator use to capture coordinates?

  A. Geofence

  B. Geolocation

  C. External lookup

  D. Custom address

  Correct Answer: B

• Question 1455:

  Universal Containers has two sales teams, sales team A and sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.

  How should the administrator share records owned by sales team A with sales team B?

  A. Criteria-based sharing

  B. Use manual sharing

  C. Owner-based sharing

  D. Hierarchical sharing

  Correct Answer: C

• Question 1456:

  At Universal Containers, users would like to be able to share Salesforce records with other members of

  their team, while collaborating around general topics as well.

  Which are two considerations for enabling this functionality?

  Choose 2 answers

  A. Collaboration groups are created automatically for every department.

  B. The Add Record action must be configured in the group publisher.

  C. Object layouts should be configured to include the groups related list.

  D. An administrator needs to create a group to enable record sharing.

  Correct Answer: BD

• Question 1457:

  The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner.

  What should an administrator add to the dashboard to fulfill the request?

  A. Combination Chart

  B. Bucket Column

  C. Dashboard Filter

  D. Dashboard Component

  Correct Answer: C

• Question 1458:

  Users at Cloud Kicks are reporting different options when updating a custom plcklist on the Opportunity object based on the kind of opportunity.

  Where should an administrator update the option in the picklist?

  A. Record type

  B. Plcklist value sets

  C. Fields and relationships

  D. Related lookup filters

  Correct Answer: A

• Question 1459:

  An administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.

  What could cause this issue?

  A. The username is not a corporate email address.

  B. The username is less than 80 characters.

  C. The username is a fake email address.

  D. The username is already in use.

  Correct Answer: D

• Question 1460:

  Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.

  A. Global Value Picklists

  B. Predefined Field Values

  C. Validation Rules

  D. Dependent Picklists

  Correct Answer: C