Which three aspects of standard fields should an administrator customize? Choose 3 answers
A. Decimal places Calculator
B. Field name rat
C. Field history tracking
D. Help text
E. Picklist values
Universal Containers has a public read only sharing model on accounts. A new sales team has been created that will be dealing with high-security customers. The administrator has been asked to hide these accounts from anyone NOT on this team.
Which two steps must be taken to hide these accounts without impacting access to the rest of the Sales team? Choose 2 answers
A. Create ownership-based sharing rules
B. Create a new account type to separate both teams.
C. Change the new team role to be outside the company hierarchy.
D. Change organization-wide default on account to private.
Ursa Major Solar offers amazing experiences for all of its employees. The employee engagement committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?
A. Chatter Stream
B. Chatter Unlisted Group
C. Chatter Recommendations
D. Chatter Broadcast Group
Universal Containers wants to create a new sales team that focuses exclusively on small to medium business customers. This group will track information with the same fields and picklist values but will have 2 new options on Stage field.
How should the system administrator accomplish this task?
A. Create a new Record type and a new sales process.
B. Create a new Record type and a page layout.
C. Create a new Sales process.
D. Create a new Record Type.
An administrator has reviewed an upcoming critical update.
How should the administrator proceed with activation of the critical update?
A. Activate the critical update in a sandbox
B. Allow the critical update to auto-activate In a sandbox.
C. Activate the critical update in production.
D. Allow the critical update to auto-activate.
Cloud Kicks has created a screen flow for their sales team to use when they add new Leads. The screen
flow collects name, email, and shoe preference.
Which two things should the administrator do to display the screen flow?
Choose 2 answers
A. Create a tab and add the screen flow to the page.
B. Install an app from the AppExchange.
C. Add the flow in the utility bar of the console.
D. Use a flow element and add the screen flow to the record page.
Universal Containers has a new sales rep who will be responsible for the government vertical. All existing
government accounts should be moved to the new rep using mass transfer for accounts.
Which two records will also transferred from the current account owner to the new rep in this scenario?
Choose 2 answers
A. All open Cases
B. All Activities
C. All Contacts
D. All Open opportunity
The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to Audited', they would like the system to automatically update the Audited Date field on the account with today's date.
Which tool should the administrator use to complete this automation?
A. Flow Builder
B. Approval Process
C. Formula Field
D. Validation Rule
Cloud Kicks has the organization-wide defaults for Opportunity set to Private.
Which two features should the administrator use to open up access to opportunity records for sales users working on collaborative deals?
Choose 2 answers
A. Profiles
B. Sharing rules
C. Sharing set
D. Role hierarchy
An administrator at dream house realty wants an easier way to assign cases based on the agent capacity and still set.
A. Escalation rules
B. Omni channel
C. Territory management
D. Knowledge management
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