Salesforce Salesforce Certifications SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 161:

  A Lightning for Outlook layout can be assigned to which two options? Choose 2 answers

  A. Profile

  B. Team

  C. User

  D. Role

  Correct Answer: AC

• Question 162:

  Which three settings are controlled by a users profile? Choose 3 answers

  A. Locale settings

  B. Field -level security

  C. a Record type assignment

  D. Feature license assignment

  E. Assigned apps

  Correct Answer: BCE

• Question 163:

  A series of new report folders has been created. Which set of folder sharing options are available in Salesforce Classic to assign these new folders to the appropriate Salesforce users?

  A. Managers, Profiles, Public Groups, Roles, and Role and Subordinates

  B. Profiles, Roles, and Role and Subordinates

  C. Users, Managers, Public Groups, Roles, and Role and Subordinates

  D. Users, Public Groups, Roles, and Role and Subordinates

  Correct Answer: D

• Question 164:

  Customers are requesting custom colored containers, which are not currently part of the standard inventory. Management has decided to add custom coloring as an add-on item in Salesforce. Which action should the Administrator take to allow sales users to add custom coloring to the total Opportunity Sale?

  A. Add Custom Coloring as a new Product in a Pricebook.

  B. Add Custom Coloring as a new Product in an Order.

  C. Add a new field on the Opportunity labeled Custom Coloring.

  D. Make a new custom object related to Opportunities for Custom Coloring

  Correct Answer: C

• Question 165:

  Which three features can automatically create a Case? Choose 3 answers

  A. Web -to -Case

  B. Process Builder

  C. Lightning for Outlook

  D. Email-to-Case

  E. SMS-to-Case

  Correct Answer: ABD

• Question 166:

  Sales users need an easy way to let their colleagues know when they go on vacation. Multiple Books How should the Administrator accomplish this task quickly?

  A. Create a workflow rule to send an email alert about the user's vacation dates.

  B. Enable Out of Office Message functionality in Chatter.

  C. Enable Outlook Sync with Salesforce.

  D. Use Process Builder to add the users vacation dates to the department calendar.

  Correct Answer: B

• Question 167:

  Universal Containers wants to understand all of the configuration changes that have been made over the last six months. Which tool should an administrator use to gather this information?

  A. Setup Audit Trail

  B. Debug Log

  C. Custom Report Type

  D. Network Access Settings

  Correct Answer: C

• Question 168:

  What are two capabilities of the content delivery feature of Salesforce Content? Choose 2 answers

  A. Associate the content delivery with a Salesforce record.

  B. Password protect content deliveries that contain sensitive data.

  C. Customize the URL assigned to the content delivery.

  D. Encrypt certain content delivery files.

  Correct Answer: AB

• Question 169:

  Sales management at Ursa Major Solar wants to allow users to create new account records with prepopulated values. Which feature should an administrator use to meet this requirement?

  A. Formula fields

  B. Default field values

  C. A custom button

  D. A workflow rule

  Correct Answer: B

• Question 170:

  Ursa Major Solar recently acquired a company whose sales team has a unique sales process, with stages

  that are different from the current setup of stages in Salesforce. The Chief Technology Officer (CTO) has

  decided that the new sales team should NOT change their process at all.

  What should the administrator do to incorporate the new sales teams process?

  A. Create new values for the opportunity stage field; order them so that the new Sales team's values are at the bottom of the picklist.

  B. Create new values for the opportunity stage field and use field-level security to control which teams see which fields.

  C. Create new values for the opportunity stage field; create a new sales process assigned to a custom record type for the new sales team.

  D. Create a record type and page layout for the new sales team and a custom field for the new stages.

  Correct Answer: C