Salesforce Salesforce Certifications SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 261:

  Universal Containers wants to back-up Salesforce data on a monthly basis. Which set of tools can a system administrator use to meet this requirement?

  A. Data Export Service, Reporting Snapshots, Einstein Analytics

  B. Data Export Service, Data Loader, Report Export

  C. Data Loader, Scheduled Report, Reporting Snapshot

  D. Data loader, Reporting Snapshot, Report Export

  Correct Answer: A

• Question 262:

  A Lightning for Outlook layout can be assigned to which two options? (Choose two.)

  A. Team

  B. User

  C. Profile

  D. Role

  Correct Answer: BC

• Question 263:

  A previous Administrator is no longer at Universal Containers, but still owns many records and is the

  Default Workflow user.

  Which security measure should the new Administrator take?

  A. Delete the previous Administrator user.

  B. Reset the password for the previous Administrator user.

  C. Freeze the previous Administrator user.

  D. Deactivate the previous Administrator user.

  Correct Answer: D

• Question 264:

  A manager has a new report folder called "Awesome Team Reports" to store the reports that are relevant for the team. The manager wants to let the team lead add new reports to the folder and share access to the folder with the rest of the team.

  Which level of access to the folder does the team lead need in order to complete this task?

  A. Editor

  B. Manager

  C. Administrator

  D. Viewer

  Correct Answer: B

• Question 265:

  Universal Containers needs to synchronize data between Salesforce and an external financial system.

  What should an administrator do to accomplish this?

  A. use the data loader to match records between the systems.

  B. Use an external ID field to match records between the systems.

  C. use the Excel connector to export records from both systems onto Excel.

  D. Use the data loader to match Salesforce records with the financial system.

  Correct Answer: B

• Question 266:

  What are two capabilities of Customer Communities? (Choose two.)

  A. Customers can view and edit contacts related to their own accounts.

  B. The Customer Community and its users can be created without additional licensing.

  C. Customers can log, view, edit, and close their own cases.

  D. The Customer Community can be customized with corporate branding.

  Correct Answer: CD

• Question 267:

  Sales representatives at Universal Containers often schedule in-person meetings at customer offices. Management wants to track activities for this meeting category to clearly display customer office meetings in the Account, Contact, or Opportunity page layouts, as well as adding this data to reports.

  Which method should a System Administrator use to solve this business request?

  A. Add a new value to the Type field on Tasks used for Accounts, Contacts, and Opportunities.

  B. Have the user manually enter the meeting details in the Account Comments.

  C. Add a new value to the Type field on Accounts, Contacts, and Opportunities.

  D. have the user manually enter the meeting details in the Description field on Accounts, Contacts, and Opportunities.

  Correct Answer: A

• Question 268:

  Universal Containers has a small group of users on Lightning Experience. Selected report folders are shared with these users.

  How can the System Administrator prevent these from customizing the information in the reports?

  A. Lock report filters.

  B. Modify Field Level Security.

  C. Use Custom Report Types.

  D. Run the report as a specified user.

  Correct Answer: A

• Question 269:

  Universal Containers has a custom object named Feedback which is used to capture Users' candid comments about their experiences at work. The sales team manager and all representatives have roles in the role hierarchy with sales representatives directly under the sales team manager. HR requires that all feedback records be private to each User. Managers should not have access to subordinates' Feedback records.

  Which action should an administrator take to ensure this requirement is met?

  A. Confirm Feedback object is set to Private and Uncheck `Grant Access Using Hierarchies' in Organization-wide sharing.

  B. Confirm Feedback object is set to Private and Uncheck `Enable Role Hierarchy' in Organization-wide sharing.

  C. Confirm Feedback object is set to Restricted and Uncheck `Enable Role Hierarchy' in Organization-wide sharing.

  D. Confirm Feedback object is set to Restricted and Uncheck `Grant Access Using Hierarchies' in Organization-wide sharing.

  Correct Answer: A

• Question 270:

  Universal Containers has two sales groups. Each group has its own unique sales process.

  How can an administrator ensure that sales representatives have access to only the stages relevant to their process when working on opportunities?

  A. Multi-select picklists

  B. Record types

  C. Page layouts

  D. Roles

  Correct Answer: B