Salesforce Salesforce Certifications SALESFORCE-CERTIFIED-ADMINISTRATOR Questions & Answers

• Question 271:

  A sales executive at Universal Containers wants to be notified whenever high-value opportunities are created for hot accounts.

  What should an administrator do to meet this requirement?

  A. Create an escalation rule based on the opportunity amount.

  B. Create a workflow rule on the opportunity object.

  C. Create a validation rule that evaluates the account rating.

  D. Creating an auto-response rule on the opportunity object.

  Correct Answer: B

• Question 272:

  A Universal Containers (UC) Administrator has created a new Lightning record page for the Sales team to display a report chart embedded on the Account page. There are no Record Types for Account at this time.

  Which step should the Administrator take to make this page the default view of the UC app for the Sales team without impacting the Support team?

  A. Create an Account Record Type and make the page the default object record page.

  B. Make the page the default object record page for the UC app for the Sales profile.

  C. Make the page the default object record page for the UC app.

  D. make the page the org default.

  Correct Answer: B

• Question 273:

  What are three features of Chatter? (Choose three.)

  A. Events

  B. Bookmarks

  C. Notes

  D. feeds

  E. Recommendations

  Correct Answer: BDE

• Question 274:

  How can an administrator capture custom lead data on the converted contact when converting a lead?

  A. Map custom lead fields to standard contact fields.

  B. Map custom lead fields to custom contact fields.

  C. Use the data loader to move the custom lead data.

  D. Use the lead conversion wizard to select the fields.

  Correct Answer: A

• Question 275:

  A marketing user has received a file of leads to import into Salesforce.

  Which tool can be used to avoid duplicate lead records?

  A. Data Import Wizard

  B. Data loader

  C. Merge leads function

  D. Validation rules

  Correct Answer: A

• Question 276:

  Which two groups of objects can be created when converting a Lead? (Choose two.)

  A. Account, Contact, Lead Conversion

  B. Account, Contact, Opportunity

  C. Account, Opportunity, Order

  D. Person Account, Opportunity

  Correct Answer: AB

• Question 277:

  When working on opportunities, sales representatives at Universal Containers need to understand how their peers have successfully managed other opportunities with comparable products, competing against the same competitors.

  Which two features should an administrator use to facilitate this? (Choose two.)

  A. Big deal alerts

  B. Opportunity update reminders

  C. Chatter groups

  D. Opportunity Dashboard

  Correct Answer: BD

• Question 278:

  Universal Containers has a private sharing model on Opportunities. The System Administrator has been asked to create a new custom object that will track customer payment information and will link to the Opportunity. Only those users with access to the Opportunity should be able to see the records on the new object.

  What should the Administrator do to accomplish this task?

  A. Create a lookup relationship with Profile permissions.

  B. Create a Master-Detail relationship with Profile permissions.

  C. Create a Master-Detail relationship with a Criteria Based Sharing Rule.

  D. Create a Lookup relationship with a Criteria Based Sharing Rule.

  Correct Answer: B

• Question 279:

  Universal Containers wants sales reps to see the industry, annual revenue, and account owner at a glance on their mobile device. This information should be located at the top of the account reord.

  Which feature should the administrator configure to meet this requirement?

  A. Field Set

  B. Page Layout

  C. Compact Layout

  D. Mobile Card

  Correct Answer: C

• Question 280:

  Universal Containers has decided to offer a partner its products at a discounted rate applied to all opportunities.

  What should the Administrator do to make sure the appropriate prices are applied to products on opportunities for this partner?

  A. Create a custom object for the discounted products.

  B. Create a new discount Record Type on the Products object.

  C. Create a new list price on the Standard Price Book.

  D. Create a custom Price Book with the discounted list prices.

  Correct Answer: A