Oracle Oracle Certifications 1Z0-1003 Questions & Answers

• Question 71:

  A customer has found that there are some instances where their technicians have recorded either exceptionally short (for example, "one-minute-wonders") or long (for example, they forgot to set the status to "complete") activity durations. Given the importance of accurate data in a time-based self-learning system, which two constraints are in place and can be modified to ensure that outlier circumstances such as these do not affect future activity duration estimations?

  A. "Minimum relevant duration time in minutes" and "Maximum relevant duration time in minutes"

  B. "Personalize the estimation of activity duration" and "Initial ratio of activity duration"

  C. "Lower limit for personal ratio to calculate duration" and "Upper limit for personal ratio to calculate duration"

  D. "Minimum relevant travel time in minutes" and "Maximum relevant travel time in minutes"

  Correct Answer: AB

• Question 72:

  A company has just expanded it's serviceable area in Europe to include coverage in Germany. As a result, many new users will need the OFSCinterface screens to display in German.

  Which of the following statements is correct about OFSC's capabilities for addressing this new requirement?

  A. Translations to OFSC native fields can be made using the Glossary export/import functionality, but custom properties can only be translated by exporting/importing the Properties list.

  B. Once Germany is added as an "Available Country" from the Business Rules configuration screen, then the corresponding translations can be viewed and modified via the Glossary.

  C. Translations to OFSC native fields and custom properties can be made using either the Properties or Glossary export/import functionality.

  D. Once Germany is added as a "Language" from the Display configuration screen, then the corresponding translations can be viewed and modified via the Glossary.

  Correct Answer: B

• Question 73:

  Your customer wants to configure an inner step message ("B") to send an email if a previous messa ("A") has Failed.

  Which statement explains how this can be supported?

  A. In the Message Scenario screen's Blocking Conditions tab ofmessage B, add a condition that blocks the message when the message A's status is NOT IN failed.

  B. In the Message Scenario screen's Next Steps tab of message A, add message B as the Next Message Step with the final status "Failed".

  C. In the Message Scenario screen's Next Steps tab of message B, add message A as the Next Message Step with the final status "Failed".

  D. In the Message Scenario screen's Blocking Conditions tab of message B, add a condition that blocks the message when the message A's status is NOT IN sent.

  Correct Answer: A

• Question 74:

  Which two statements are correct regarding String and Integer properties?

  A. Integer properties can be used for check box elements, whereas String properties can be used for phone numbers or email addresses.

  B. Both properties are limited in terms of which entity types they can be associated with.

  C. Both properties can contain Geolocation elements.

  D. Both properties can contain alphanumeric characters and punctuation.

  E. Both properties can include regular expressions.

  Correct Answer: DE

• Question 75:

  A customer wants to configure Oracle Field Service Cloud (OFSC) to display a warning in the Dispatch Console wfien a resource has not activated their route by their exact shift start time. An email notification should also be generated and sent to the resource's supervisor.

  Which two options are correct regarding how this requirement is supported?

  A. Configuring a message scenariowith the launch condition 'Route is not activated' will also automatically enable the 'Route has not been started x minutes after the start time of resource work day' alert to display at the 'Shift should have started X minutes ago according to the calendar' timing setting.

  B. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 1 minute.

  C. A message scenario with the Launch Condition 'Route is not activated' must be configured for the email notification.

  D. The Alert Setting 'Route has not been started x minutes after the start time of resource work day' should be set to 0 minutes.

  Correct Answer: AB

• Question 76:

  The Displaysetting "Idle Time Minimum" is set to 5 mins. What is the consequence of this setting?

  A. Idle time that is estimated to be less than 5 mins in duration in the OFSC Mobility time view will be shown as 5 mins in duration.

  B. The mobile resource's alert panel will show an alert for occurrences of idle time estimated to exceed 5 mins in duration on the route.

  C. Idle time that exceeds 5 mins in duration that is prior to an activity will cause that activity to show a red "jeopardy" color in OFSC Mobility.

  D. Idle time estimated to be below 5 mins in duration will not be shown as idle time on the OFSC Mobility time view.

  Correct Answer: D

• Question 77:

  Your customer wants toupdate technician inventory using the Inbound API using the following:

  

  Given the node of this request, which two statements are correct?

  A. Any existing inventory not listed in the body of the request will be deleted

  B. Required inventory can be specified

  C. Only serialized inventory will be updated.

  D. Customer inventory will be updated

  E. Only inventory in a technician's pool will be affected

  Correct Answer: AC

• Question 78:

  A customer is about to begin testing both REST and SOAP OFSC API calls during their implementation process and needs to set up an Application for API authentication.

  Theirintention is to only use the APIs for transferring data to and from their middleware system and not for use for any custom mobile application.

  Identify the correct way to register that middleware Application within OFSC.

  A. Register the Application within the API Access tab of the authentication-oriented User Type.

  B. Register the Application, specifying the OFSC token service, and authenticate using JWT assertion.

  C. Register the Application and authenticate using the Client ID/Client Secret

  D. Register the Application, specifying an external token service and uploading the certificate.

  Correct Answer: A

• Question 79:

  A company very occasionally outsources some ad-hoc jobs to workers that are not employed directly by that company, and as such have created a new Resource Type in OFSC with the 'Resource is a contingent worker1 feature enabled. Which three of the following are correct regarding how those contingent workers will be handled by OFSC?

  A. Routing may assign activities to them, but contingent workers will not be included in quota calculations.

  B. Contingentworkers cannot participate in Teamwork within OFSC.

  C. Contingent workers' reported activity durations are not factored into company-wide statistics and estimations.

  D. Contingent workers will be included in quota calculations, but routing will not assignactivities to them.

  E. Contingent workers will be removed from the OFSC system if they have not activated a route m twelve continuous months.

  Correct Answer: ABC

• Question 80:

  Which two statements are correct regarding the characteristics of an SLA window?

  A. An SLA window indicates when an activity should be completed.

  B. An SLA window indicates how long an activity should take to complete.

  C. An SLA window indicates that there is enough time available within it to perform an activity.

  D. An SLA window indicates when an activity should start.

  Correct Answer: AD