Meter reads may be estimated when a read for billing cannot be located or for determining high and/or low limits to check a meter read's reasonableness. Which administration object specifies the algorithm that estimates consumption?
A. Trend Class
B. Bill Segment Type
C. High Low Factor
D. Trend Area
E. Installation Options
Business Object rules will not work if the _______ algorithm is not plugged into the Maintenance Object.
A. Revision Control
B. Determine BO
C. Audit
D. Determine MO
E. Determine BS
What are the three main classes of portals? (Choose three.)
A. Dashboard portal
B. Customer Information portal
C. Standalone portal
D. Tab Page portal
E. Account Information portal
Which three areas can be specified to invoke a User Interface (UI) map from a Business Process Assistant (BPA) script? (Choose three.)
A. Business Process Assistant (BPA) Script Area
B. Page
C. Pop-Up
D. Portal
E. Zone
Service Points are specific locations at a property where a customer receives service. Select the three main categories of service points. (Choose three.)
A. Metered
B. Metered - Interval
C. Metered - Non-Interval
D. Badged Item
E. Unbadged Item
What can cause a bill segment to have multiple bill calculation headers?
A. multiple Rate Versions
B. proration at Rate Component level
C. proration at Bill Factor level
D. multiple Scheduled Read Dates covered by the bill period
E. multiple service agreements being covered by a bill segment
What four elements appear on every page in Oracle Utilities Customer Care and Billing when using the "classic" (or non-Fusion) user interface?
A. Dashboard, Menu Bar, Script Area, Status Bar
B. Action Bar, Dashboard, Menu Bar, Status Bar
C. Action Bar, Dashboard, Menu Bar, Script Area
D. Action Bar, Dashboard, Main Menu, Status Bar
E. Action Bar, Main Menu, Script Area, Status Bar
How are To Do Entries considered to be related to other To Do Entries on the Current To Do Zone?
A. They reference at least one common drill key reference.
B. They reference at least two common drill key references.
C. They reference at least one common foreign key characteristic.
D. They reference at least two common foreign key characteristics.
E. The ID of one To Do Entry is populated in the characteristics of another To Do Entry.
What accurately classifies a Customer Contact?
A. Contact Type only
B. Contact Class only
C. Contact Type and Contact Class
D. Contact Type and Customer Class
E. Contact Class and Customer Class
What can cause multiple bill lines for a rate component to be produced in a bill calculation header?
A. change in Rate Schedule
B. change in Rate Version
C. change in Bill Factor
D. changes in Rate Schedule and Bill Factor
E. changes in Rate Version and Bill Factor
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